Loway Switzerland Releases the First Free Online Call Center Simulator

Released on: October 15, 2013, 1:23 pm
Industry: Telecommunications

Stabio, Switzerland, -- /EPR NETWORK/ -- By the same Swiss passion for precision and measurement that brought you the QueueMetrics Call Center Suite and the WombatDialer,  now comes the QueueWiz application.

QueueWiz is the first free web app for interactive, quick and accurate call center sizing, cost and revenue simulation. Insert your data with the intuitive interface, measure traffic intensity, expected wait times, agents' engagement, revenue per call and per agent and even  hourly margins.

Save your simulation and share it via email or social media.

Swiss, accurate, social and completely free at queuewiz.queuemetrics.com.

QueueWiz Features :

  • Interactive Traffic Intensity Simulation
  • Agents Engagement Time Measurement
  • Wait Times, Call Lengths, Queue sizes and many more details
  • Revenue per Call and per Agent
  • Hourly costs, gross and margin
  • Free of Charge

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