npower Introduces New Boiler And Central Heating Care Product

Released on: March 08, 2012, 10:08 am
Author: npower
Industry: Energy

npower is introducing a new boiler and central heating care product.

The new product is one of the most competitive on the market and includes comprehensive cover for a gas boiler, controls and radiators, as well as an annual boiler service and unlimited calls outs with no call out charge. Labour, repairs and parts are included and are guaranteed for 12 months, whilst customers will have 24/7 access to a dedicated boiler care team at npower's call centre who they can contact for free. npower will also replace boilers less than seven years old if they are beyond economical repair.

The product is available for any new boiler care customer, even if they do not use npower as their energy supplier.

Emily Stagg from npower, commented: "Research shows that 51% of homeowners would feel annoyed at the expense of a boiler breakdown, so investing in boiler care can offer worthwhile peace of mind should anything go wrong.*

"At npower, we're always looking to improve our customer offering and this competitive product offers good value for homeowners looking to protect their boiler and central heating all year round. As part of the service, we’re able to offer a comprehensive 30-point boiler service and safety check with one of our Gas Safe registered engineers, which means we will ensure if your system is working properly and then be there for you all year round.

"Now is the perfect time to sign-up as it makes sense to get your system checked after the winter to make sure it’s working properly and hasn't been put under too much strain over the colder months."

For more details about npower's boiler and central heating care, interested parties can call 0800 2944 989 or visit www.npower.com/boilercare.

Notes to Editors:
*npower research of 2,000 homeowners in 2011

About npower:
npower is one of the UK's largest gas and electricity suppliers and has 6.6 million customer accounts across the UK, from residential to business energy customers.

npower has been awarded platinum status in Business in the Community's CR Index and is one of twenty-nine companies to have achieved the CommunityMark since its launch. All CommunityMark achievers have been recognised for demonstrating excellence in their holistic and strategic approach to community investment.

PR Contact:
Nick McHugh
npower
Bridgwater Road
Worcester
WR4 9FP
0845 070 2807
www.npower.com