Finance Call Centre Manager celebrates five year anniversary
on: February 19, 2008, 7:07 am
Release Author: ACF
Release Summary: ACF Car Finance Call Centre Manager, Carolina
Izzo, celebrates five year anniversary with the company
Release Body: ACF Car Finance, the UK car and bike
finance provider, is paying tribute to Call Centre Manager
Carolina Izzo, who has just celebrated her five year anniversary
with the company.
30, has a wealth of call centre experience gained within the Financial
Services Industry including not just car
finance but Credit Cards, Personal and Secured Loans and Collections.
Having started within the Unsecured Loans Department at
The Funding Corporation back in February 2003, Carolina
soon moved across to the ACF
Car Finance Team where she started as one of only four
Direct Sales Representatives (DSRs). At that point
her role concentrated on making outbound calls to prospect ACF
Car Finance customers who had been introduced via third
party organisations and through the internet.
the past 5 years, Carolina has seen the ACF Call Centre
grow and develop and in April 2006 was awarded the role of ACF
Call Centre Manager, heading up a team of 25 staff including
two ACF Car Finance Team Leaders looking after
inbound and outbound telemarketing, an ACF Car Finance Training
Officer and 22 DSRs.
said, “My proudest achievement to date would be breaking
the 5,000 application a month barrier. I’m now working towards
the 6,000 a month target. It’s rewarding to know I’ve
been instrumental in the growth of the ACF Call Centre.
Having seen it grow from 4 to 22 DSRs feels like a great accomplishment.
I love the buzz of the call centre environment, having targets to
hit really keeps you focused and motivated.”
Rossi, Divisional Manager for ACF Car Finance added:
experience in the call centre has been invaluable to our success.
As one of the first ever ACF Car Finance DSRs,
her knowledge and understanding of the business is second to none.
I look forward to the next 5 years and hope to continue to break
lots more records.”
ACF Car Finance
ACF Car Finance is a UK company that offers car
and bike finance,
car loans and car
credit. ACF Car Finance boasts nine branches
across the UK including Isleworth, Dunstable, Maidstone, Bristol,
Birmingham, Manchester, Leeds and the East Midlands - with the latest
branch now open in Livingston, Scotland. The company allows customers
to conveniently apply for car finance online or via telephone.
Car Finance stocks a wide selection of vehicles, most of
which are between two and four years old, and all come with a full
136 point quality inspection and an independent M.O.T, so customers
can be confident of purchasing a reliable car.
Car Finance Limited. Registered in England Number 4757280.
Registered Office: International House, Kingsfield Court, Chester
Business Park, Chester CH4 9RF.
Details: ACF PR Contact:
The Funding Corporation
Chester Business Park
01244 625 684
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