VARS and SBM find Strongest CRM fit with Commence Corporation
Released on: February 4, 2008, 9:44 am
Press Release Author: Thomas R. Cutler
Industry: Transportation & Logistics
Press Release Summary: VARS and SBM find Strongest CRM fit with Commence Corporation
Press Release Body: Many small and mid-sized businesses (SMB) and VARs (Value added resellers) have taken notice of Commence Corporation (www.commence.com), a provider of on-premise and hosted web-based solutions designed specifically for this businesses sector. The company is gaining momentum and marketshare with Commence On-Demand, a suite of CRM (customer relationship management) applications that is deployed as software as a service (SaaS).
Xtell-SFB Solutions for Business owner, George Coletta has been using Commence CRM for a decade now. What prompted the initial need for the Commence technology solutions was the ability to easily and confidently build a customized application based on the business requirements as opposed to trying to fit a business requirement into an "out of the box" product.
The top three benefits Xtell has experienced as a result of Commence are:
. Ability to accommodate changing needs quickly. . Ability to implement new business processes with a minimum of effort and then to modify the process to meet the exact requirement of the business process. . Users quickly learn how the Commence application can help them do their job.
According to Coletta, "I am currently working with a large defense contractor where Commence was introduced years ago and is still a valuable asset to the department that uses a highly customized version of Commence RM." He also suggests that companies with 25 to 200 employees, "Is where Commence RM as a software baseline product shines. These companies typically do not have the in house staff to support applications nor do they understand how to implement a database that will be successful in their environment. This is where the VAR (value added reseller) like me, located geographically close and available to the client, can implement "phased in solutions" that meet the specific requirements of the company.
Xtell's owner continued with praise for Commence:
. With each release of Commence RM there are functional improvements and Commence has done a remarkable job of keeping their product offerings compatible with ever changing technology and the constant Microsoft "improvements" and new offerings. . Every customer that I have has constant new requirements. With Commence RM most of the requirements can be quickly implemented (which implies less cost) to the customer. . As technology advances and as customers begin to realize the value of a reliable database implementation there will be numerous opportunities to use the Commence RM technology as the solution of choice. . Local VARs can meet these needs thus creating a symbiotic relationship with Commence Corporation which leads to more opportunity for both parties and reliable, customized, low cost, implementations for the customer.
According to Larry Caretsky, President of Commence CRM, "We are delighted that Xtell is able to gain so much benefit from the technology solutions we provide."
About Commence Corporation
Commence Corporation is a leading provider of Customer Relationship Management solutions. The company's products are designed to provide growing businesses with flexible solutions that leverage the Web to offer an integrated platform for managing sales execution and customer service. Commence supports several thousand customers through a worldwide distribution network, with outlets in North and South America, Europe and Asia.
Commence Corporation www.commence.com Larry Caretsky Marketing@commence.com 1-877-Commence
Web Site: http://www.datacraftsolutions.com
Contact Details: Datacraft Solutions 604 W. Morgan St. Suite B-9 Durham, NC
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