Hays Retail Survey Reveals Lack of Communication is in Danger
of Increasing Staff Churn
on: October 3, 2008, 7:30 am
Release Author: Sarah Swailes
Release Summary: Hays Retail and Barclays Commercial Bank have
revealed that only 53% of employees feel that they are offered
room for progression in their jobs, according to results of a
Release Body: Hays Retail announced the results
of a new survey carried out by the recruitment specialists Hays
Retail and Barclays Commercial Bank
revealing that a lack of career opportunities is the main motivator
for changing roles in the retail sector.
report, which aims to reveal the truth behind attracting talent
in the retail market is the result of a programme of extensive
research involving retail employers and employees.
half (47%) of employees working in a retail
job feel that they aren’t offered the scope to progress
within their organisation and therefore, have to look elsewhere
to move up the career ladder.
according to the report from the recruitment
specialists, it seems employers have a very different perception.
80% of those surveyed feel they give their staff room to progress
and two thirds believe that their staff have the skills required.
Yet they still state in the survey a lack of suitable candidates
as their greatest recruitment challenge.
to Clare Kemsley, Managing Director of Hays Retail,
for employers to attract – and keep – the best employees,
“employers need to communicate and give more detailed
information of what training and career development opportunities
are available within their brand and set clear career paths from
the outset, before their staff look elsewhere.”
Galvin, a director in Barclays Commercial Bank’s Retail
and Wholesale team, commented on the findings: “The
report identifies a perception gap between what staff and employers
think about opportunities for career progression. At a time when
retailers need a motivated workforce to navigate challenging trading
conditions, recruiting and retaining good staff remains key. The
most successful companies will continue to be those who keep staff
happy and tap into their customer knowledge which can help retailers
quickly identify trends that will increase sales and customer
continue to look to e-commerce for opportunities, with 93% of
respondents believing this sector still has scope for continued
growth over the coming years.
new Guide gives a deeper than ever insight into the retail profession
and the challenges facing employers as they go about attracting
talent into their organisation,” concluded Clare
Hays Retail is a subdivision of Hays Plc, the FTSE 250 Company
which employs 7,753 staff operating from 376 offices in 25 countries
across 17 specialisms including marketing
jobs, finance jobs
and legal jobs. Hays
Plc placed circa 68,000 candidates into permanent jobs and paid
circa 46,000 temporary workers weekly during the year ending June
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