Released on: December 17, 2008, 6:46 am
Press Release Author: TOTAL Chemicals, Cleveland QLD Australia
Industry: Chemicals
Press Release Summary: Total Chemicals have deployed an innovative method of delivering safety information in a more structured and timely way by their storage and manufacturing specialists.
Press Release Body: TOTAL Chemicals has developed an IT approach to reduce safety concerns associated with the manufacture and storage of chemicals.
The
Total Chemicals
operational team consists of experienced specialists from within the world of
chemicals, blending, distribution and storage.
Total have the ability to manufacture and store a wide variety of chemicals
including dangerous goods with Registration Categories covering clauses 3 to
6 and 8 as well as non-hazardous goods, all under cover in dry storage.
Within the chemical industry the ability to speak in a timely way with a suitably
knowledgeable person in regard to chemical storage safety and planning issues
has always been a problem with the potential for serious adverse outcomes.
To meet this problem head-on Total employed internet consultants WebStation
Australia to research the various options available. WebStation chose the proven
GObookings AppointmentDiary V9 system to manage the situation
automatically by way of online appointments. This solution allows the online
customer to firstly select a product range and day; available times are then
displayed reflecting the availability of the chemicals storage specialist consultants.
Customer appointments are then made for a preferred time in an easy, seamless
and user-friendly way. The outcome; the customer is able to book the ‘right’
consultant to telephone them at a time which suits with confirmation by email.
The Total consultant then calls back at the appointed time.
Chris Barton Co-Founder of TOTAL Chemicals commented - “Total
now has an industry first; a measured and efficient solution to provide faster
response times for critical advice for safety and planning issues.”
TOTAL Chemicals
range of products include alcohols, chemical manufacturing, toll blending, flexographic
solvents, hydrocarbons, oils, greases, lubricants, thinners, paint strippers,
safety solvents, solvents, specialty chemicals and raw materials.
Web Resources -Total Chemicals - www.totalchemicals.com.au
GObookings Systems - www.info.gobookings.com
Web Site: http://www.totalchemicals.com.au
Contact
Details: Total Chemicals - Cleveland Qld
Ph: 07 3821 0333 - Fax: 07 3821 2210