SENTIDO Hotels & Resorts Announces Quality Award Winner
Released on: April 01, 2011, 1:35 pm
Sentido Hotels & Resorts
SENTIDO Hotels & Resorts has awarded the Quality Award to its
Perissia Hotel on the Turkish Riviera.
SENTIDO, the international hotel brand, implemented a Quality Assurance Programme on
entering the market in 2009. It assesses different factors so as to obtain extensive
results on levels of satisfaction.
Firstly, compliance with the SENTIDO standard is regularly examined so that guest in
every hotel of the brand experience the same good service. Added to this are regular
checks by external quality officers and unannounced visits from anonymous hotel
testes. Direct guest surveys and the assessment of criticism on assessment platforms
are just as important. The results of the assessment databases of travel operators
of Thomas Cook AG are similarly incorporated into the assessment.
The Quality Assurance Programme establishes a foundation to inspect hotels of the
brand SENTIDO Hotels & Resorts with respect to its guidelines and conditions. The
prime objective is to exceed the expectations of the guests, to improve the
standards and service and to forge ahead with new and innovation products and
SENTIDO has now given its best hotels its Quality Award with the best assess hotel
being SENTIDO Perissa Hotel in Side. The
hotel is located in the Turkish holiday region of Side, directly beside a long sandy
beach and three kilometres from the historical centre of Sides.
Ahmet Turgan, Perissa Hotel director, said: "The SENTIDO Perissia provides high
quality customer service through its excellent and reliable quality and
discriminating service. The high qualification and motivation of the employees makes
them the perfect hosts."
The second place award was taken by the Egyptian hotel SENTIDO Crystal Bay Resort,
which is 20 kilometres outside Hurghada. The SENTIDO Apollo Blue on Rhodos achieved
The SENTIDO Quality Award will be awarded once a year in the future.
About SENTIDO Hotels & Resorts:
SENTIDO Hotels & Resorts is an international hotel brand founded in 2009, uniting 31
hotels and resorts including hotels in Greece, hotels on Rhodes, hotels in Spain and
hotels in Egypt, Kenya, Tunisia, Turkey and Cyprus, as well as two cruise ships on
The hotels are all in the Four-Star-Plus segment, and operated under the terms of
franchise contracts. The concept is primarily aimed at discerning singles, couples
and small families, who, besides quality and service, also value a health-conscious
cuisine and wellness facilities along with a wide-ranging sports and entertainment
programme. The "SENTIDO Entertainment Concept", introduced in 2010, was developed
by international experts and comprises three modules: "Body & Mind", "Family &
Kids" and "Culture & Entertainment".
SENTIDO Hotels & Resorts
Thomas Cook Platz 1
+49 (0) 6171 65 1700
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