Warner Leisure Hotels Rated UK's Favourite By Which? Travel Readers
Released on: April 21, 2011, 4:48 pm
Warner Leisure Hotels
Warner Leisure Hotels has been named the UK's favourite
short-break chain hotel according to a poll of Which? Travel readers
and has been named the Which? Recommended Provider of UK Hotels.
Warner Leisure Hotels topped the table which included Hilton, MacDonald and Premier
Inn, scoring an outstanding 76% for customer satisfaction and likelihood to
Which? Travel readers particularly appreciated the good customer service they
received when staying at one of the chain's thirteen UK hotels, giving Warner
Leisure Hotels an overall score of four out of five stars.
Exclusively for adults, Warner Leisure Hotels enjoys an occupancy rate of over 90%
throughout the year across its portfolio of 13 properties.
Jim Forward, managing director of Warner Leisure Hotels said: "We're really proud
to have been given such fantastic scores by the Which? Travel readers and are
grateful for this tremendous accolade. Each year we receive around half a million
guests so it's brilliant to have been recognised for our outstanding customer
service, as it is something that is very important us.
"With more and more people choosing UK breaks and rediscovering Britain we're
expecting an increase in the number of guests we receive this year - with this
survey in mind we plan to keep working hard to make sure they stay completely
satisfied with the service we offer."
Notes to Editors:
The Which? research asked readers to rate hotels on three criteria: cleanliness,
customer service and value-for-money. The results for the three categories were then
compared with average prices for room-only and bed and breakfast, to create a
About Warner Leisure Hotels:
Exclusively for adults, Warner Leisure Hotels enjoys an occupancy rate of 90% across
its portfolio of 13 properties in the UK. Warner Leisure Hotels offers a wide choice
and style of accommodation, each with its own personality. Renowned for its weekend
breaks, the chain is also known for its wide range of Experience breaks, offering
more than 400 additional activities and UK short breaks, from hot air balloon trips
and antiques with TV's Eric Knowles to painting and writing, plus a variety of
learn to dance breaks at all levels.
The group currently receives around half a million guests annually but is expecting
even more this year as many people are choosing UK breaks and rediscovering
Warner Leisure Hotels
1 Park Lane
020 7492 0977
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