Released on: December 16, 2011, 1:14 pm
Author: Bespoke Hotels
Working hard and sticking at it are two of the main reasons behind the success of one of the UK’s leading luxury hotel groups, according to its chief executive.
Bespoke Hotels was established in 2000 and over the past 11 years the group has grown from having three properties to managing 52 across Britain, Europe and the Caribbean. Speaking to BusinessesForSale.com, Bespoke’s founder and chief executive Haydn Fentum said being flexible and appreciating that all hotels have key differences are some of the most important things to remember.
He said: "If I had to choose one word to explain our success I would probably choose flexibility. By listening to our clients and the hotel owners, we make sure we apply the right level of service to a particular property.
"We adapt well and that's where we've won out over branded operators, because our properties are all idiosyncratic and quite unique to their location. We take a more bespoke or tailored attitude towards running those businesses. We're not a one-size-fits-all hotel group."
It is this approach of providing guests with unique experiences, matched with the best of British hospitality and the best possible facilities that has earned Bespoke Hotels an enviable reputation.
With properties that range from country house accommodation to boutique hotels in the centre of London, Bespoke Hotels has made sure that individuals, couples, families and business clients are all catered for. Every one of the group's luxury hotels has its own character and charms, whether that's helped by the addition of a luxurious spa, exquisite interior design or access to one of the best golf courses in the UK.
Haydn added: "Each hotel is specific and you need to play to your strengths. So we
encourage the managers to push hard in areas where they know they'll get success."
About Bespoke Hotels:
Bespoke Hotels is one of the UK’s leading hotel companies offering truly unique venues for weddings, conferences, weekends away and other special occasions. With 52 properties located across the world, Bespoke Hotels is proud to be able to provide individuals and corporate customers with individually designed rooms, fine dining restaurants, spa facilities, outdoor activities and perfectly manicured landscapes, all at affordable rates.
For further information contact:
Telephone: 0844 815 9833
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