Eurostar Reports Continued Growth In 2011
Released on: March 09, 2012, 10:49 am
Eurostar, the high speed rail service between the UK and
mainland Europe, has reported solid progress over the past year
delivering continued growth in both passenger numbers and overall sales
Following the transformation of the business from a partnership of three railways to
a single, unified corporate entity on 1 September 2010, the business has reported a
preliminary, unaudited net profit of £20.8 million in its first full year of
operation as a standalone company.
Nicolas Petrovic, Chief Executive, Eurostar, said: "Eurostar continues to make good
progress against a difficult economic backdrop and on-going uncertainty across
Europe. Over the last year we have invested in upgrading our service and product and
this has resulted in strong growth in sales revenues and passenger numbers. Having
completed our first financial year as a standalone business and delivered a strong
performance we are now well positioned to build on this momentum."
Total sales revenue in 2011 grew by 6%, from £760m to £803m, with particularly
strong growth in the second half of the year. On a like for like basis, after
adjusting the 2010 results for the volcanic ash cloud impact1, sales revenues have
grown by 10% and showed positive growth in each quarter throughout 2011.
Passenger numbers for the year ending 31 December 2011 rose 2% from 9.5million to
9.7million reflecting Eurostar's continued focus on the customer experience and the
increasing number of travellers choosing high-speed rail over plane for short haul
travel in Europe.
The number of leisure travellers grew by 2% year on year with particularly strong
growth in Q4, which was 4% higher than in 2010. Eurostar has seen that consumers are
maintaining their discretionary household spend on leisure travel.
Throughout 2011, the number of international passengers originating outside the EU,
including those from the BRIC markets, showed particularly impressive growth up 20%
in spite of the tough economic climate. These passengers now account for 9% of all
The number of business travellers in 2011 was 3% lower than in 2010. In Q4, business
traveller numbers were 5% lower than prior year, where the deteriorating economic
environment and the Eurozone debt crisis contributed to a softening in demand for
Against this backdrop of continued growth in passenger numbers, Eurostar is pleased
to report significant progress to its £700 million fleet investment programme. The
delivery of 10 new Eurostar e320 train sets is progressing well and the first of
these newly designed sets are now nearing completion of the first phase of their
construction. Production is on schedule with the first, completed set due to be
delivered in 2014.
At the same time, the complete overhaul and redesign of Eurostar's existing fleet
of trains is progressing well. When the new and refurbished sets enter service, the
Eurostar fleet will be equipped with advanced Wi-Fi and on-board 'info-tainment'
which will include real-time travel and destination information as well as
interactive entertainment including video-on-demand, music and news-feeds.
The current Eurostar train was first introduced into service in 1994 carrying 750
passengers and operating at speeds of up to 300kph. Since then, the fleet of 28
trains has carried more than 115 million passengers between London and the
Continent. Following their refurbishment these trains will continue to form a core
part of the Eurostar fleet,
Eurostar is the high-speed train service linking St Pancras International, Ebbsfleet International, Ashford International, Paris, Brussels, Lille, Calais, Disneyland Resort Paris, Avignon and the French Alps, offering trouble-free travel to those wishing to enjoy Amsterdam city breaks and Bruges city breaks, as well as a London Paris train, London Brussels train and a London to Amsterdam train.
Senior Press Officer
Eurostar Press Office
0044 (0)20 7843 5405