Global Interactive Voice Response System Market Size, Revenue Status, Demand, Application, Growth Rate, Analysis and Forecast To 2025

Posted on 2018-08-08 by Mark Hub in Technology // 0 Comments

Albany,USA, 2018-Aug-08 — /EPR Network/ —

A newly compiled business intelligent report, titled “Global Interactive Voice Response System Market Size, Status and Forecast 2025” has been publicized to the vast archive of Market Research Hub (MRH) online repository. The study revolves around the analysis of Interactive Voice Response market, covering key industry developments and market opportunity map during the mentioned forecast period. This report further conveys quantitative & qualitative analysis on the concerned market, providing a 360 view on current and future market prospects. As the report proceeds, information regarding the prominent trends as well as opportunities in the key geographical segments have also been explained, thus enabling companies to be able to make region-specific strategies for gaining competitive lead.

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This report studies the global Interactive Voice Response System market size, industry status and forecast, competition landscape and growth opportunity. This research report categorizes the global Interactive Voice Response System market by companies, region, type and end-use industry.

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. In telecommunications, IVR allows customers to interact with a companys host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue.
IVR systems are used to service high call volumes at lower cost. The use of IVR allows callers’ queries to be resolved without a live agent. If callers do not find the information they need, the calls may be transferred to a live agent. The approach allows live agents to have more time to deal with complex interactions. When an IVR system answers multiple phone numbers, the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script. IVR systems can be used for mobile purchases, banking payments and services, retail orders, utilities, travel information and weather conditions.
In 2017, the global Interactive Voice Response System market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2018-2025.

This report focuses on the global top players, covered
inContact
Nuance Communications
Genesys Telecommunication Laboratories
8×8
AT&T
Avaya
Aspect Software Parent
24/7 Customer
Verizon Communications
Five9
Cisco Systems
Convergys Corporation
West Corporation
IVR Lab
NewVoiceMedia

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India

Market segment by Type, the product can be split into
Speech Based
Touch-tone Based

Market segment by Application, split into
BFSI
Travel and Hospitality
Pharma and Healthcare
Telecommunications
Government and Public Sector
Transportation and Logistics
ITES
Media, Retail, and E-commerce
Education

Browse Full Report with TOC: https://www.marketresearchhub.com/report/global-interactive-voice-response-system-market-size-status-and-forecast-2025-report.html

Table of Contents

Global Interactive Voice Response System Market Size, Status and Forecast 2025
1 Industry Overview of Interactive Voice Response System
1.1 Interactive Voice Response System Market Overview
1.1.1 Interactive Voice Response System Product Scope
1.1.2 Market Status and Outlook
1.2 Global Interactive Voice Response System Market Size and Analysis by Regions (2013-2018)
1.2.1 United States
1.2.2 Europe
1.2.3 China
1.2.4 Japan
1.2.5 Southeast Asia
1.2.6 India
1.3 Interactive Voice Response System Market by Type
1.3.1 Speech Based
1.3.2 Touch-tone Based
1.4 Interactive Voice Response System Market by End Users/Application
1.4.1 BFSI
1.4.2 Travel and Hospitality
1.4.3 Pharma and Healthcare
1.4.4 Telecommunications
1.4.5 Government and Public Sector
1.4.6 Transportation and Logistics
1.4.7 ITES
1.4.8 Media, Retail, and E-commerce
1.4.9 Education

…………..read more

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