InfinitySupport:
Low Cost, High Quality Outsourced Customer Support
Released on
= June 7, 2005, 5:38 am
Press Release
Author = Claire Brown
Industry =
Press Release
Summary = High Quality billing, sales, technical support for web
hosting companies.
24x7 phone/voice,
email, helpdesk and live chat, also specializing in software development
and systems administration.
Press Release
Body = InfinitySupport.com is the preeminent billing, sales, technical
support backbone for web hosting companies providing 24/7 phone/voice,
email, helpdesk and live chat, also specializing in software and
systems administration.
Our founders and staff have been a part of some of the biggest web
hosts in the industry and supported tens of thousands of customer
domains. We've supported everything from standards such as cpanel
on stand alone dedicated servers to proprietary customer control
panels on distributed clustered networks.
* Domain Name
Management - Domain Name Registration, DNS Changes, Registrar Transfers,
Name Changes
* Server Management & Configuration - Webserver, Database, DNS,
Mailserver, FTP
* Clients - Email clients(Eudora, Microsoft Outlook Express, Microsoft
Outlook 2000, Microsoft Outlook 2002 Netscape Mail, Pegasus Mail)
, FTP clients( CuteFTP, WS_FTP LE, Smart FTP, Frontpage Publish)
, SSH clients (Putty, Secure Crt, FiSSH Secure Shell
Client)
* Web Authoring tools - Frontpage, Dreamweaver, HTML
* Control panels - Alabanza, Ensim, HSphere, Plesk, Webmin WHM/CPanel,
Confixx, HspComplete
* Billing softwares - Modern Bill, Client Exec
* Scripting issues - CGI, Perl, PHP, SSI, Javascript
* ISP related problems - setup of Dial-Up Connection for various
OS like Windows 95/98/ME/200/XP/NT, TCP/IP Configurations, Web Browsers
issues for (Explorer, Netscape, Opera, Mozilla), Proxy Configurations
Infinity Support
can scale your support services at a moments notice. We tailor our
services to meet your NEEDS by offering technical and customer voice,
live chat and email support 24 hours a day, 365 day of the year.
Infinity Support Technical and Customer Support offers the highest
level of quality backed up by our Service Level Agreement. Our plans
will satisfy all your support needs while continuously providing
the cost savings and benefits of outsourcing.
Please visit
our website at http://www.infinitysupport.com for more details.
Web Site = http://infinitysupport.com
Contact Details
= Claire Brown
Manager for Sales and Marketing
claire@infinitysupport.com
InfinitySupport.com
Los Angeles, California
90029 USA
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