Zendor
Supports New Delivery Charter for E Retail Industry
Released on
= July 26, 2005, 4:16 am
Press Release
Author = Zendor
Industry =
Press Release
Summary = Zendor, the distance selling expert is sponsoring a new
Delivery Charter which aims to improve the provision of delivery
services for online shoppers.
Press Release
Body = Zendor, the distance selling expert is sponsoring a new Delivery
Charter which aims to improve the provision of delivery services
for online shoppers. The Delivery Charter is an initiative of the
Interactive Media in Retail Group (IMRG) and part of their recently
launched ‘Home Delivery Trust Scheme’. It comprises
a set of recommendations, guidelines and requirements for organisations
offering home delivery of goods purchased online.
Zendor, a member
of the IMRG, has sponsored the Charter as part of its intention
to help set the standards for safe and reliable distance shopping.
Keith Jordan, Fulfilment Director of Zendor, has been a member of
the IMRG’s Delivery Forum since
its inception in June 2004 and has been involved in the formation
of the Delivery Charter. He comments, “Home shopping has seen
drastic growth over the past few years with an increasing number
of businesses trading online. This charter will act as
glue for those trading in the home shopping market, with everyone
working towards and meeting the same standards for home delivery.
Delivery of goods is the most important part of the online shopping
process and the most difficult to get right. Ultimately, it will
be the customer that wins and enjoys the benefits, but online retailers
will also save costs by using better solutions and communicating
more clearly with their customers”.
James Roper,
IMRG’s CEO, comments, "Online shopping delivery works
well most of the time, as is evidenced by UK consumers buying £1.5
billion of goods on the Internet in May 2005, 36% more than they
did last year. The IMRG Delivery Charter is a major industry initiative
to unite all stakeholders, including consumers, merchants and transorters,
behind the task of addressing issues and solving problems associated
with home delivery to their mutual benefit. The Charter will establish
minimum
commitments whilst facilitating clear communication between stakeholders."
Further information
on the Charter can be obtained by calling 020 7829 8376, emailing
delivery@imrg.org or visiting http://www.imrg.org/. To contact Zendor
for
further details on its involvement with the Charter, please phone
0161 237 4900 or email curious@zendor.com
Companies that
sign up to the Charter may display the ‘Internet Delivery
is Safe’ logo on their site, demonstrating their intent to
enhance the home delivery experience for their customers. The Charter
was launched on the IMRG website (www.imrg.org) on Friday, July
22 and will present to all stakeholders; retailers, transporters
and consumers, the general outlining principles of the new initiative.
IMRG members may now view the charter on the IMRG website. Details
for becoming an IMRG member can be found at www.imrg.org
Web Site = http://www.zendor.com
Contact Details
= Zendor, Bridgewater House, 58-60 Whitworth Street, Manchester
M1 6LT
Tel: +44 (0) 161 237 4900
Fax: +44 (0) 161 237 4932
E-mail: curious@zendor.com
Printer
Friendly Format
Back to previous
page...
Back to home page...
Submit your
press releases...
|