Major Gold
Price Site Down Through Domain Registrar Blunder
Released on: January 17, 2008, 6:39 am
Press
Release Author: Gold Price Pty
Ltd
Industry:
Financial
Press
Release Summary: Sydney, Australia January 17th 2008 -- goldprice.org,
the major gold market information site, "Where the world checks
the gold price™", was down for three days over the weekend,
just as the gold price peaked at a historic 900 dollars an ounce.
Thousands
of people were unable to access Gold Price resulting in frustration
around the world just as gold climbed to the new historic height
of 900US dollars an ounce.
Press
Release Body: Sydney, Australia January 17th 2008 -- goldprice.org,
the major gold market information site, "Where the
world checks the gold price™", was down for
three days over the weekend, just as the gold price peaked at a
historic 900 dollars an ounce.
Thousands
of people were unable to access Gold Price resulting
in frustration around the world just as gold climbed to the new
historic height of 900US dollars an ounce.
Said
Joel Bruce, Managing Director of Gold Price Pty Ltd,
"This was to be our moment of glory. We had strived for
over 5 years to put gold price on the map and be there for people
when this moment came and iyd.com, our domain registrar simply pulled
the rug from under us at the last minute."
The
Gold Price domain name is registered until 2013,
yet for some unknown reason IYD.com (itsyourdomain.com),
through which goldprice.org had its name registered,
on the Friday evening suddenly re-pointed our domain name to a spam
site for the weekend with the erroneous message stating the domain
name was being disputed, causing goldprice.org
to be off line during the historic all time highs for the gold price
and confusion around the world. No advice or forewarning was given
and thousands of people were left high and dry.
The
Gold Price team spent the entire weekend with little
or no sleep striving to regain control
of the name and get it correctly pointed back to the gold price
web site, eventually succeeding when IYD.com returned
to work Monday morning.
A
domain name is like an address to get to a web site. Domain names
have to be pointed to the actual site in order for anyone to see
that site.
Said
Joel Bruce, Managing Director of Gold Price, "It
was terrible, we could not get IYD.com the entire weekend and no
one told us what was happening. All we could see was the domain
name pointing to some scam sites and iyd.com had gone for the weekend
with no support, no help. Nothing. It seemed as if they did not
care." He added, "Our clients must have been terribly
confused."
Just
a few of the many hundreds of feedback comments after the event
demonstrates how
important
a site like gold price is regarded by the finance and investment
community. Many of these are bankers, financers, and other professional
investors.
"…
this is the first site I look at in the morning and the last site
I look at before I go to sleep…."
"I'm
very glad you regained control over your website. I use it a lot
in trading gold. I find the information very useful in making decisions
on how to trade."
"I
never realized how much I counted on this sight for daily news on
metals. I found myself frantically trying to find another sight
I liked as well as this one. Glad you are back."
"...
really upset that site was lost. Really lost for direction without
my favorite daily reports by Franklin Sanders. Hunted for other
sites last few days - not many were good."
"I
never realized how much I counted on this sight for daily news on
metals. I found myself franticly trying to find another sight I
liked as well as this one. Glad you are back."
When
your site was offline I felt lost! I know many sites to get gold
price from, but I like your site more. Thanks for providing this
excellent services."
Said
Joel, "Our mission is to provide information to the millions
of people around the world who visit goldprice.org each year, on
how to buy gold and silver in physical form of coins and bars so
they can protect their families wealth.
We
aim to provide the best independent accurate gold and silver commentary
and fast loading, current gold price charts in grams, ounces and
kilos in a wide range of national currencies."
Possible
further action is being discussed in view of the damage caused to
Gold Price and their clients and steps have now
been taken to ensure this never happens again. "After all,"
Joel added, "we want to be there with our clients celebrating
with champagne in hand when the gold price hits
that magic 1000 dollars an ounce!"
Gold
Price are very interested in hearing if you were impacted
by this highly inconvenient event which, for many occurred, on the
biggest gold trading day of their life. You can leave feedback at
http://goldprice.org/contact.html
Web
Site: http://goldprice.org
Contact
Details:
Joel
Bruce
Managing Director
GOLD
PRICE Pty. Ltd.
Level 57
MLC Centre
Sydney NSW 2000
Australia
Website:
http://goldprice.org
Email: http://goldprice.org/contact.html
Phone Number: +61 (0)2 80050886
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