VoicePulse Helps Local Business Save $40,000

Released on: April 23, 2008, 8:22 am

Press Release Author: VoicePulse Public Relations

Industry: Telecommunications

Press Release Summary: Brand New VoIP Solution More Cost-Effective Than Upgrading
Existing System

Press Release Body: JAMESBURG, NJ (April 21, 2008) - VoicePulse helps an IT director
at Hail & Cotton make the switch to VoIP and in the process save over $40,000. Tres
Ransom, the IT director at the tobacco distribution company in Springfield, TN, was
put to the task when his company\'s phone system needed an overhaul. The choice was
between simply upgrading the current system or installing one himself using Voice
over IP (VoIP).

Tres was concerned -- would this even work? If so, how much time and money would it
take? It turns out, he was not only able to do it himself but also save his company
over $40,000.

\"If it had not been for your service I could not have come up with a successful
solution to the outrageous costs we were staring at,\" Ransom wrote to VoicePulse,
the VoIP provider he selected. He describes Hail & Cotton\'s move to a VoIP-based
system from its old Centrex-based one and the impact it had. He estimated costs of
simply upgrading and licensing were as much as $64,000. Ransom began to research
and experiment with Asterisk (free PBX software) and Trixbox (Asterisk with an
easy-to-use web interface). Ransom decided on implementing Trixbox 2.4 CE and using
VoicePulse's Connect for Asterisk service for incoming and outgoing calls. The
estimated cost of this solution was $25,000. Not a hard decision to make based on
figures alone, but it's not what sold Ransom on using VoicePulse -- it was the
customer support and quality of service he experienced during his free trial.

\"We've grown from a small operation to over 10,000 SMB customers in the last five
years while maintaining the highest level of customer satisfaction,\" says
VoicePulse's CEO Ravi Sakaria. "VoIP has been around long enough that businesses
are aware of its low cost but have yet to make the jump. They've learned that
Internet-based services need to be reliable and if problems arise, they need to be
able to get in touch with someone knowledgeable." BroadbandReports.com, a site that
ranks providers based on independent customer reviews, awarded VoicePulse's service
its gold medal award when compared with over 20 providers. VoicePulse has received
the BBR gold medal every year since it began offering service in 2003.

After setting up a Trixbox PBX using VoicePulse service at work, Ransom took his
experience home. \"I have been so impressed that I am rewiring my home and converting
my home phone setup to use the test system I have been experimenting with at the
office. I will continue to be a personal client also,\" says Ransom.

About VoicePulse
VoicePulse is a New Jersey based communications company that uses its VoIP network
to deliver advanced features and high-quality phone service to residential and
small-business consumers. The company leads the industry in delivering innovative
features and excellent customer service. For more information about VoicePulse,
visit www.voicepulse.com. VoicePulse is a trademark of VoicePulse Inc.

Web Site: http://www.voicepulse.com

Contact Details: Public Relations

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