Tracesmart Enhance Their Suite of Tracing Packages
Released
on: July 16, 2008, 4:56 am
Press
Release Author: Tracesmart
LTD
Industry:
Internet
& Online
Press
Release Summary: Tracesmart offer consumers more choice with their
new range of subscription 'add-ons'.
Press
Release Body: Tracesmart,
leading providers of online people search tools, have
today announced the launch of optional extras which will allow
both new and existing customers to tailor their tracing subscription
packages, based upon their specific needs. These new ‘add-ons'
will provide Tracesmart's users with further
value for money, whilst also saving them time when conducting
searches.The
new range of add-ons enhance the current subscription packages
by offering those who are trying to
find relatives or friends, the opportunity to define what
elements they require in their package, dependent on the particular
needs. Paul Weathersby, Tracesmart's Technical Director,
explains further, "Our new range of add-ons will offer search
functionality and subscription customisation that was previously
unavailable. We understand that each and every customer has different
needs and goals when attempting to trace individuals. For example
we know that many of our subscribers will have a substantial amount
of information relating to the person they are attempting to trace;
in this instance they will likely only need access to basic search
tools and the electoral
roll datasets. On the other hand some customers will have
minimal information relating to the missing
person missing person they are looking for and will therefore
need to access our additional datasets and higher level search
tools, which is where the add-ons come into play."
The
array of add-on options includes access to supplementary data
such as the telephone directory and Tracesmart Register,
as well as a collection of intuitive search tools which includes
an age range filter and radius search. These tools and additional
data will help individuals locate the person they are looking
for even if they hold minimal information. For example, if a person
was last known to be in Leeds, but have relocated to a surrounding
town or village such as Pudsey, conducting a name
search in Leeds will not locate them. However if the user
has purchased the search radius add-on they can designate a specific
radius, say 15 miles, which would then locate the individual.
Conversely, if a user already knows the individual they seek lives
in Pudsey, they would not need the radius search tool and could
opt for the standard subscription package; this ensures that whatever
the customer's specific needs they will be able to define the
tools and data they have access to. Commenting on the launch of
the customisable service, Mike Trezise, Managing Director
of Tracesmart, notes why it is important to offer customers
the choice, "As part of our customer satisfaction program
we monitor user search trends. It has become apparent that whilst
some users are able to locate individuals with just one search,
others are using multiple searches to locate the party they are
looking for. By offering the additional search functionality and
data, our users can refine searches and save themselves time."
Notes
to editors
- Tracesmart.co.uk
is the UK's leading people search engine. Developed by a team
of highly experienced tracers and world class IT professionals,
the site has helped thousands of people reunite with old friends
and lost loved ones.
- Paul
Weathersby is the driving force behind the development
and production of Tracesmart's suite of web-based services,
and manages and directs their experienced IT team.
- Michael
Trezise is the founder and Managing Director of Tracesmart.
With over 25 years of tracing experience his unrivalled knowledge
provides the company with a distinct competitive advantage.
Web Site: http://www.tracesmart.co.uk/
Contact
Details:
Press
enquiries:
- Adam
Smith
- Marketing
Manager
- Direct
Line: 02920 474 120
- Mobile:
07976 637 091
- E-mail:
adam@tracesmart.co.uk
- Tracesmart
Ltd
- 2
Sovereign Quay
- Havannah
Street
- Cardiff
- CF10
5SF
- Photos
and corporate logo's available on request
2010
