Changes are afoot in the world of specialty industrial chemicals!!!
Released
on: October 13, 2008, 5:06 am
Press
Release Author: Total
Chemicals
Industry:
Chemicals
Press
Release Summary: New company TOTAL Chemicals has evolved from
a marriage of industry experience and knowledge supported by the
latest technology.
Press
Release Body: On October 1 2008 the doors of TOTAL Chemicals
opened with the simultaneous release of their huge, purpose built
range of special solvents, chemicals & lubricants and technically
advanced web site.
An
industry first feature on their web site allows customers to make
an appointment online for an obligation free telephone consultation
with a specific TOTAL consultant skilled in a particular product
type.
To
meet this requirement the unique GObookings AppointmentDiary
V8 ALF (auto-lead-filter) system was chosen and deployed.
This solution allows the online customer to firstly select a product
range and day; available times are then displayed reflecting the
availability of the consultant(s) for that product. Customer appointments
are then made for a preferred time in an easy, seamless and user-friendly
way. The outcome; the customer is able to book the ‘right
consultant’ to telephone them at a time and day which suits
them, with an instant email confirmation.
Simultaneously
the auto-lead-filtering process initiates an instant SMS text
message and email to that particular consultant. The TOTAL
Chemicals Sales Manager also receives an email confirmation
for each appointment made and has the capability to view and report
on the activity of the various consultants across any number of
locations.
TOTAL
Chemicals range of products include alcohols, chemical
manufacturing, toll blending, flexographic solvents, hydrocarbons,
oils, greases, lubricants, thinners, paint strippers, safety solvents,
solvents, specialty chemicals and raw materials.
Whilst
TOTAL Chemicals is a new entity, the fact is
that the research & development, strategic customer interviews,
market surveys & pre-planning has been underway for some years.
Tennyson
Byrnes Co-Founder of TOTAL Chemicals commented - “what
became evident throughout our comprehensive research was that
absolutely all of the market segments interviewed were hungry
for better service & improved product availability, which,
in a perfect world, would ideally also be backed by a company
offering total commitment.”
Byrnes
added “TOTAL Chemicals was founded on this premise -
specifically to offer customers an un-paralleled level of service
& technical know how for their dynamic range of solvents,
specialty chemicals, along with their unique nation wide custom
blending and formulating services.”
Byrnes
believes with over 80 years of experience in chemical sales, handling
& confidential “ private label “ blending coupled
with the experience & accreditation in all facets of their
business base this will ensure that even the highest of safety
regimes are conformed to. For further information relating to
this article see -
www.totalchemicals.com.au
AppointmentDiary USA - www.appointmentdiary.net
AppointmentDiary Australia - www.appointmentdiary.com.au
GObookings USA – www.gobookingssystems.com
GObookings Australia - www.gobookings.com.au
Web
Site: http://www.totalchemicals.com.au
Contact
Details: Total Chemicals Pty Ltd
Head Office - John Street
P.O. Box 660,
Cleveland Qld 4163 Australia
Ph: +61 7 3821 0333
Fax: +61 7 3821 2210
2009
