H Samuel and Ernest Jones brands to offer last minute Christmas
on: December 17, 2008, 6:50 am
Press Release Author: Tim Lundberg
Release Summary: H Samuel and Ernest Jones customers will receive
a last minute Christmas delivery service, following Signet Group's
investment in a revamped distribution infrastructure.
Release Body: H Samuel and Ernest Jones, the
speciality retail jewellers owned by the Signet
Group, will offer customers a last minute delivery
service this Christmas, allowing online shoppers for both brands
to make purchases up until 3pm on the 23rd of December and have
them delivered the following day on Christmas Eve, to their own
home or to the directly to the recipient of the gift.
announcement is noteworthy, as Signet has invested in the fulfillment
area of the online channel to ensure they can cope with what is
promising to be the biggest Christmas ever for online shopping.
With Christmas falling on a Thursday this year, Signet will be
able to fulfill orders made on the 23rd December, meaning that
shoppers don't necessarily need to hit the high street at the
last minute to find the perfect gift.
a full range of leading brand
watches, diamond jewellery,
collectibles and gifts for the whole family, this new guaranteed
service will be a lifeline for anyone who needs to buy a last
minute Christmas present. Signet has developed its online offering
with the customer in mind.
Brown, Head of Multi Channel at Signet, said: "We
have worked on developing our delivery proposition on two fronts
to improve the customer experience and maximise our service. Firstly,
at the front end, we have increased our bandwidth to facilitate
additional traffic and ensure visitor experience is maintained
to the highest quality.
at the back end, we have employed additional warehouse staff to
facilitate increased online orders, resulting in an efficient
operation that can offer customers Christmas online last order
dates as late as 3pm on the 23rd December."
Signet Jewelers Limited is the world’s largest specialty
jewellers and operates leading operations in both the US and
UK. The US market accounts for approximately 50% of worldwide
sales and the UK for around 7%.
the UK, Signet is the largest specialty retailer of fine jewellery
with 563 stores at 2 February 2008 and 12.1% share of the £4.5
billion total jewellery market. Primarily situated in prime High
Street locations (main shopping thoroughfares with high pedestrian
traffic) or shopping malls, the Signet stores trade as H. Samuel
and Ernest Jones.
Group aims to build long term value through focusing on the customer
by providing a superior merchandise selection in high quality
real estate locations.
3 Maxwell Road
0208 207 8312