MaineGeneral Health selects AnyWare Group's ROAM platform for
delivers on promised benefits for users, physicians, and IT staff
on: April 8, 2009, 2:02 am
John , NB – April 9, 2009 - AnyWare
Group Inc. announced today that MaineGeneral Health, one of
the largest health care systems in Maine, has implemented AnyWare
Group’s clientless remote
access platform. The ROAM (Role Oriented Access Management)
platform allows secure remote access to any designated application
or file share within the health care system through a role-based
Physicians associated with MaineGeneral’s Augusta and Waterville
campuses may now use any PC or Mac, equipped with nothing more
than a web browser and a basic version of JAVA, to access more
than thirty applications within the health care system. Application
examples include Eclipsys Sunrise, Allscripts TouchWorks, Philips
iSite, Kronos and Lawson which reside in various environments
including Citrix and Terminal Services.
we were looking for a very secure and cost effective remote access
technology to connect our independent physicians to our EHR,”
said Danny Burgess, CIO of MaineGeneral Health. “To be honest
I had a very difficult time believing the claims of what ROAM
could do for our organization. ROAM simply sounded too good to
be true. Healthcare vendors routinely make extraordinary claims,
but most have a track record of over-promising and under-delivering.
It was not until we agreed to a ROAM pilot that AnyWare Group
demonstrated they could do everything they said and much more.”
remote access capabilities have proven effective for the IT staff
of MaineGeneral as well as a broad cross section of healthcare
professionals. “The positive feedback from physicians has
been overwhelming,” said Jimmy Mansir, System Support Technician.
“Users are receiving the access they need, when needed”.
“I have found ROAM to be an extremely powerful tool, simple
to use and, best of all, it delivers only the applications that
I require,” said Dr. Edward Ringel, Director of Clinical
engineering staff can deploy applications quickly, securely and
reliably. “Prior to using ROAM for remote access, we had
used IPSec VPN as well as one of the leading SSL VPN appliances
– Citrix Access Gateway – for remote access connectivity.
Both are great technologies, but we all agreed that ROAM delivered
a level of security, simplicity and flexibility that was hard
to ignore,” said Jerry Lindsay, Senior Systems Engineer.
“Valuable IT resources have been freed to work in critical
areas because, as a service, we just tell AnyWare Group what applications
or roles we want to add to our ROAM Portal and they take care
Group provides proactive monitoring and responsive 7/24 support
as part of the service. “One of the most significant benefits
of ROAM has been the support and engineering services that come
bundled as part of the ROAM offering. There hasn’t been
a single issue they couldn’t help us with”, said Mansir.
“In addition our help calls regarding remote access have
virtually disappeared as end users find the ROAM remote access
solution extremely simple to use. There is virtually no learning
curve for the end users.”
AnyWare Group focuses on healthcare
solutions, they have expertise that has helped us optimize
a number of our applications including our PACS systems for remote
access,” said Burgess.
MaineGeneral Health as a customer is certainly a thrill for us.
They have given us an opportunity to demonstrate the value we
bring to both the IT department and end users – particularly
physicians,” said Robert Lalonde, CEO of AnyWare Group.
“The results at MaineGeneral legitimize the benefit claims
of ROAM as a clientless remote access platform and are yet another
customer proof point for us.”
About MaineGeneral Health
Health is the parent corporation of a network of acute care hospitals,
physician practices, long term nursing care, and assisted living
and retirement communities.
AnyWare Group is the leading remote access solution provider for
hospitals and healthcare organizations. AnyWare Group's award-winning
ROAM Platform enables clientless remote access to all applications
from any device (PCs and Macs) without requiring the management
of users' computers. Through the ROAM portal, organizations present
all relevant applications to authorized users, when and where
For more information:
15 Market Square, Suite 1509,
Saint John, New Brunswick,
CANADA, E2L 1E8.