Holiday Brochures Remain Top Favourite For UK Holiday Seekers
Released
on: October 27, 2009, 5:40 am
Author: Haven.com
Industry: Travel
‘People
still love to browse through a brochure,’ say Haven Holidays. Despite the rise in on-line bookings
it seems more people than ever are requesting holiday brochures.
‘This
year we had 25% more brochure requests from new customers than
we received the previous year,’ said a spokesperson for
the brand. ‘Even people who have already booked a holiday
via our website often ask for our literature to be sent to them
as well. Whilst people like the ease and convenience of booking
on-line and love the videos of our parks they also enjoy the more
tactile experience of reading the brochure and sharing their holiday
plans with all the family.’
The
research into brochure request figures was released soon after
the Haven Call Centre was declared industry favourite in Britain’s
biggest call centre awards. The Call Centre, which is based in
Haven’s Head Offices in Hemel Hempstead achieved ratings
of more than 90% in extensive mystery shopper surveys, despite
answering 6% more calls than the previous year.
Whilst
it’s possible to book a holiday via the internet, over the
counter in a Travel Agency or by post – it appears that
people still love to flick through the brochure and then follow
it up with a chat on the phone!
Haven’s
new 2010 brochure will be mailed during the first week of November
and the new website goes live on November 6th.
They
both feature 35 family holiday
parks around the UK all offering good value for money holidays
and some excellent half price early booking deals. Family Spring
breaks at a wide choice of parks start at as little as £99
for a family of four in Superior accommodation.
Next
year even more family activities are included in the price and
the entertainment package promises to be even more extensive with
professional cabaret, comedy, tribute bands, stage-shows, variety
nights, pantos and circus performances.Call
0871 230 1900 or click on www.haven.com
October 26th 2009
About
Haven Holidays: Haven specialise in UK holidays and have
a range of different types to suit all. Camping Holidays,
Family
Holidays, Caravan Holidays
and Touring
Holidays throughout England, Scotland and Wales.
Note
to Editors:
Calls
to 0871 numbers cost no more than 10p per minute. Calls from other
networks may vary.
Haven
Holidays is part of Bourne Leisure Ltd who own Warner Leisure
Hotels and Butlins Resorts and were awarded Best Travel Company
2008 by Travel Trade Gazette, specialising in UK holidays.
For additional information and high-res photos please contact
Deborah McCabe on 01444 235 154 or email Deborah@aboutwords.co.uk
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