Physiotherapy Store Offer Live Advice to Patients Online
Released on: February 08, 2011, 8:14 am
Physiotherapystore.com, one of the UK’s largest online
suppliers of specialist physiotherapy products, has launched an online,
live chat service for its customers.
The live chat service, called ‘Live Support Online’, allows customers to talk to the
company’s customer service and sales staff about the products available to buy
online. The new facility means that customers can now contact a Physiotherapystore
representative by phone, e-mail or Live Chat depending on which method they prefer
and be completely confident that they are choosing the best product, before they
commit to buying.
Customers can access Live Support Online from the home page, entering their name and
question to start the chat. Staff will respond as quickly as possible with detailed
yet concise information that will help to direct the customer towards suitable
products, such as orthopaedic supports and items from the best-selling Biofreeze and Clinell Products range.
Physiotherapystore.com already offers interactive services to customers, but wanted
to increase the help available, to ensure that common injuries, aches, and pains,
are treated with the right products.
“Launching Live Support Online was the next logical step for us – we can now share
our product knowledge with customers online, as well as via the telephone”, said
Gary Shawcross, Director of Physiotherapystore.com
As well as the online chat service, customers can click on different areas of the
body, on a picture of the human form, to find information on common injuries and
ailments and to be taken to treatments and supports within that category.
Contact Details: Gary Shawcross
Physiotherapystore Limited, 43 High Street, Uppermill, Oldham, Lancashire, United
Kingdom, OL3 6HS
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