May 03, 2013, 8:23 am -- /EPR NETWORK/ -- The ability to conference call is integral to many businesses, regardless of their size. Buzz Conferencing provides services for a variety of organisations, from small one person businesses to SMEs, charities, Government Departments, major corporations and churches. Although the company is based within the United Kingdom, Buzz Conferencing caters for clients throughout the world.
Buzz Conferencing’s global customer base is why they have launched their brand new promotional video on the world’s second biggest search engine - YouTube.com. “We are so excited to show everyone our new video” says Pete Bennet, CEO of Buzz Conferencing, “It was important to us that the video clearly explained what it is we do and what makes us unique to the many other audio conferencing providers out there. I think the final video showcases this really well.”
Their finished video is a stylish animation that explains to the viewer the benefits of audio conferencing, the downsides associated with some conference services, and how Buzz Conferencing avoids these pitfalls to make their high quality conference call service the most reliable. The key to their reliable service is that they don’t use the cheap VoIP lines that many other service providers do.
VoIP stands for Voice Over IP and works in a similar way to Skype. VoIP is where a voice is turned into data that is then sent across the globe via a public network on the Internet. “VoIP can be extremely unreliable - especially during busy periods when the world and her dog are trying to access the public network. VoIP causes a lot of frustration for businesses who are trying to communicate, so our calls are done differently.” Explains Pete.
Buzz Conferencing uses high quality telco-grade phone lines for all of their audio conferencing. They use the same equipment and telephone lines as the major telephone companies, which means that they can guarantee high line quality and industrial-strength reliability all year round, even at the busiest times. “The service we provide is fully supported and 100% professional - so much so that we’re trusted by Government Departments and large corporations.” says Pete.
As Buzz Conferencing’s YouTube video says, “Our high quality doesn’t mean high price”, as 95% of their current customers switched to their service to save money. “We offer a full free trial so that anyone can see for themselves how easy, reliable and professional our conference call service is.” says Pete.
Buzz Conferencing provides a wealth of features to support and enhance their audio conferencing service. They provide free secure recordings of conference calls, free powerful in-conference controls, free international access, free bespoke configuration and unlimited personal support. “Many of our customers come to us for our old fashioned approach to customer support.” explains Pete. “All of our support lines are based within the UK, so we won’t forward our customers calls halfway around the world before they can talk to the person they need. We offer free and unlimited telephone support 24 hours a day, seven days a week.”