Supercharge your email communications

Released on = March 5, 2005, 3:41 pm

Press Release Author = Melissa Jones/Cool Publications

Industry = Management

Press Release Summary = Just because email is easy to use does not mean that it is also used correctly. With litigation and lost productivity due to misunderstandings
at an all-time high, this timely digital book provides guidance when it's most needed.

Press Release Body = With 36 billion emails sent daily the opportunity to go wrong is greater than ever before. The pressure of work and the speed of reply when
coupled to the fact that communication takes place devoid of eye-contact and tone of voice make for an incendiary combination.

Clearly there is a need for a commonly accepted etiquette when using email. Etiquette that’s based on common sense and which can be applied by the private as well as the corporate user.

Indeed, the last few years have seen some of the biggest names in the corporate world vie with individuals for the title of ‘The biggest misuse of email’. Enron, Norwich Union, British Gas, Orange and most recently the UK's Merseyside Police are mentioned alongside Blakey and Claire Swire.

Written for the everyday email user who often shifts in role between private individual and corporate employee Email Etiquette lays the ground rules, outlines the pitfalls and gives useful suggestions for avoiding them.

Full of helpful hints and advice on how to get the most out of email, increase efficiency through safe practices and learn how to better use what the new technology offers Email Etiquette, had it been available then (and its suggestions had been followed), would have kept all those names above from ever becoming public cases.

“Email is still relatively new and its use is growing exponentially,” says Cool Publications Projects Editor, David Amerland, who commissioned the book. “Just
because everyone can type something up and press a button to send it off does not mean that it’s easy to use or that the effectiveness of email communication cannot
be improved. Indeed we may just be getting into a case where the very ease with which a technology can be implemented works to have an adversarial effect on what
it’s trying to achieve, in this case, effective communication.”

Email Etiquette is one of those books which everyone should have downloaded on their desktop.

Web Site =

Contact Details = Cool Publications, Syddal Rd., Bramhall, Cheshire, SK7 2YJ, UK.
Email:, Tel: +44(0)161 439 7525.


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