Switzerland, January 28, 2014 -- /EPR NETWORK/ -- Loway released the new QueueMetrics call center monitor support website: “queuemetrics.com”
The Swiss company has redesigned the website of its most used product to increase the level of support to their customers.
Since 2004, Loway develops complete, reliable, customizable contact center software solutions for the Asterisk PBX.
Used in thousands of call centers worldwide Loway’s QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology.
The new website design is build to provide their partners with the best accessibility to contents and improved customer support. Ample space is devoted to the documentation section, one of the richest of the web on these topics and the demo section with various video tutorials and presentations.
Great attention is devoted to the trial section where you can access a number of demo versions of all products without restrictions on use and time. In this way it is possible to evaluate the benefits of each monitoring program and the impact on the business at no cost. There is also a section that allows to find resellers in each area of the world or become a partner of the company in the promotion and sale of the products.
The whole philosophy is centered around the concept of performance measurement to provide a scientific basis for any type of intervention carried out by managers and professionals. In this perspective, the choice to provide trial versions of QueueMetrics without limitations, it is a winning choice and very convenient for any expert in the field who wants to experience this professional approach to the management of a call center.
The technical section now includes several explanatory sheets and pictures of the product, there is also an area with a forum and questions and answers that allow you to explore every technical aspect related to the monitoring of a call center. The whole site is also connected to an extensive ring of social networks with which to share information or to become part of the various communities that manage call center technical topics.
They firmly believe that the potential of our product for call center business can be easily understood through a deep testing of it. This is the reason why they have dedicated a large space on the new websites for extended documentation and free unlimited trials.
Contact-Details: Loway Switzerland
Via Laveggio 3