ROMSOURCING ROMANIA SELECTS OPEN-TELECOM TO DELIVER E-CARE
SERVICES

Released on = August 26, 2004, 2:27 am

Press Release Author = Alexandru Petrea

Press Release Summary = Live Chat And Email Answering Operators Available For UK

Press Release Body = Worldwide August 26, 2004 -- Romsourcing is delighted to
announce a new partnership with UK telecom services provider OpenTelecom.
OpenTelecom will provide support for distributing Romsourcing E-Care services to UK
market.
Romsourcing as an offshore outsourcing provider offers successful rapid deployment
of new and customized services such as BPO services, live chat services, email
answering, customer response management and other online customer care services.
Romsourcing has the ability to transfer the contact and support needs for small and
medium organisations, taking over responsibility from the staff - without
disruption.
Romsourcing would like to introduce to the UK market the latest product available:
WebHelper. It is a service consisting in live customer service representatives for
websites visitors to chat with.
This representative it’s a high skilled individual trained for customer interaction.
Can be trained for offering public informations and assistance for website visitors.

It is extremely useful for any online business, due to its powerful and dynamic
features that may cut costs of any company, boost sales and customer loyalty.
Romsourcing services are ideal for small, under-staffed businesses, individuals and
non-profit organizations.

For further informations you can contact:

Alexandru Petrea
alexandru@romsourcing.com
Servit Consultanta SRL
17 Stirbei Voda Street
Bucharest, 010159
(4021) 314-8627
www.romsourcing.com
Company Name: Servit Consultanta SRL
Head Office: 17 Stirbei Voda Street, 4Th Floor, Ap. 11, Sector 1, 010159, Bucharest,
Romania
Registered Head Office: 6 Parincia Street, Ap. 62, Sector 4, Bucharest, Romania
Phone & Fax: TEL: +4031-104-1444; FAX: +4021-314-8627
UK Phone: 0871-474-2919
URL / Email: http://www.romsourcing.com / contact@romsourcing.com
Motto: "Do what you do best and outsource the rest!"
Company Name: OpenTelecom International Ltd.
Head Office: 1st Floor, Grenaway, Fernleigh Road, Wadebridge, Cornwall PL27 7AY,
United Kingdom
Phone & Fax: TEL: +44-(0)870-011-1740; FAX: +44-(0)870-080-2371
URL / Email: http://www.open-telecom.co.uk / sales@open-telecom.co.uk

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Web Site = http://www.romsourcing.com

Contact Details = Alexandru Petrea
Account Manager
Servit Consultanta SRL
17, Stirbei Voda Street
Bucharest, 010159
Tel/Fax: +40213148627
Mobile: +40721659569
www.romsourcing.com