McKenzie Scott Customer Satisfaction Level at Top for Any Service Industry
Released on = March 19, 2006, 12:37 pm
Press Release Author = Drew Pollan
Industry = Management
Press Release Summary = McKenzie Scott, has always offered strong guarantees, unmatched in the career field. We believe we are the only firm to ever offer services to individuals or businesses with money back, satisfaction, and performance guarantees
Press Release Body = At Mckenzie Scott We\'re in the high-90s in terms of customer satisfaction,\" Gerberg said, \"a figure almost unheard of in service industries. We've worked hard to get there, and we intend to remain at that high level. It\'s no accident that we\'re at the top. \"Over two years ago we decided that the only realistic goal for a firm in our business is \"zero complaints,\" or 100% satisfied clients. Now we haven\'t reached 100%, and some say it\'s an impossible goal when you're dealing with the public, but we think otherwise. One of the reasons it\'s realistic for us is that we have set up elaborate systems to screen out people who might not be suited for our service. \"They might not have sufficient achievements, they might have too many problems, or they might have unrealistic expectations. In the course of providing free a valuable career and marketability assessment, we learn a great deal about a person, and we pursue as clients only those who meet our criteria. Then once we accept them as clients, we have unparalleled resources and a full team to work with them. They are able to access 85%+ of the market, not the typical 2% to 3%, and they do it with the best materials, comprehensive distribution of their credentials, and a team to support them the entire time.\"
Web Site = http://www.mckenziescott.com
Contact Details = McKenzie Scott Drue Pollan 1-800-320-1277 Nationwide Executive Career Services mailto:email@example.com