Homewood
Suites by Hilton rolls out iPod mobile training
Released
on = August 27, 2007, 4:12 am
Press
Release Author = Nancy Gearin
Industry
= Consumer
Services
Press
Release Summary = Homewood Suites by Hilton announce all
204 properties have now been outfitted with video iPods
Press
Release Body = Homewood Suites by Hilton, the national
brand of upscale, all-suite, residential-style hotels is proud to
announce that all 204 properties across the United States and Canada
have been outfitted with video iPods for use with the brand's new
Mobile Training program. Mobile Training with video
iPods is the latest evolution at Homewood Suites
and is an innovative method used to reinforce training
content as a culture and allow the brand's 5,000 to 6,000 employees
to be empowered in their own learning.
One
goal of the Homewood Suites (http://www.homewoodsuites.com/)
iPod Mobile Training is to offer employees the
opportunity to train directly in their own work environment as training
content is organized efficiently into playlists to allow for stronger
information retention. The on-demand functionality of iPods supports
the spontaneity of a unique style of on-the-job coaching and guidance,
empowering team members to take charge of their own learning styles.
Homewood
Suites (http://www.homewoodsuites.com/)
recognized the need for a pioneering, new training technique when
the brand was deciding how best to train its team members regarding
different aspects of new brand-wide F&B standards. The
Mobile Training iPods were acknowledged as a great supplement
to Homewood's already-existing training curriculum
due to the flexibility and adaptability of the device itself, which
allows the upscale hotel (http://www.homewoodsuites.com/)
brand to update each phase of training on a continuous basis.
"The
Mobile Training video iPod program contains a variety of two-minute
modules highlighting specific brand skills that are both essential
and valuable to our employees and their growth," stated
Dawn Koenig, vice president of hotel performance services.
"The next phase of Mobile Training will provide refresher
training centered around personalized customer service tools inherent
to Homewood Suites."
After
filming and editing Phase I training content, and completing 40
hours of beta testing, all Homewood Suites properties
will be participating in Mobile Training going
forward.
About
Homewood Suites by Hilton:
Launched in 1989, the Homewood Suites by Hilton
(http://www.homewoodsuites.com/)
brand today has more than 204 hotels open with another 125 in the
pipeline in various stages of construction. Beyond its spacious
suites and home-like amenities, Homewood Suites
guests can find at each hotel an on-site Suite Shop convenience
store, fitness center and guest laundry at most locations.
Homewood
Suites by Hilton is part of Hilton Hotels Corporation (NYSE:HLT)
the leading global hospitality company, with more than 2,800 hotels
and 480,000 rooms in 76 countries and territories, including 100,000
team members worldwide.
The
company owns, manages or franchises a hotel portfolio of some of
the best known and highly regarded brands, including Hilton,
Conrad Hotels & Resorts, Doubletree, Embassy Suites Hotels,
Hampton Inn, Hampton Inn & Suites, Hilton Garden Inn, Hilton
Grand Vacations Homewood Suites by Hilton and The Waldorf
Web
Site = http://www.homewoodsuites.com
Contact
Details = Contact Homewood Suites:
Nancy Gearin,
Hilton Brand Communications,
Director Brand Marketing,
Homewood Suites by Hilton,
Hilton Hotels Corporation,
755 Crossover Lane,
Memphis, TN 38117,
(901)374-6423

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