Released on = August 14, 2007, 8:07 am

Press Release Author = Ashley Cross

Industry = Telecommunications

Press Release Summary = txtNation has recently expanded its core support, working to
cater for its vast increase in both volumes and clients.

Press Release Body = txtNation has recently expanded its core support, working to
cater for its vast increase in both volumes and clients. With the expansion, this
has resulted in the approval from many partners and networks who praise the work and
methodology of this system and this dynamic approach to dealing with all aspects of
support.

New features to the txtNation SD (Support and Development) platform include, to name
just a few; fast tracking of user requests, featured knowledgebase articles, RSS
feed compatible entries, all enabling the ease to which clients are updated.

As it now stands, txtNation support is divided into two main sections: client
support and customer (\"end-user\") support. Clients are individuals or businesses who
have contracted us to supply one or a number of services. End-users are private
consumers who use those services: for instance, to download games, use mobile chat
services, or to make a payment.

Director, Michael Whelan "Adding this extra layer, on-top the support process has
enabled us to reduce common integration issues and increase support time by up to
30%! This is what our clients wanted and we have now provided. We see SD as
important, as our core services are in that this is something that will evolve with
the products."

txtNation SD (www.txtnation.com/sd) can be shown to highlight all such features and
updates.

Web Site = http://www.txtnation.com

Contact Details = T: +44 (0)1752 273490
F: +44 (0)2071 173594
Poseidon House
Waterfront Business Park
Plymouth
PL4 0SJ
a.cross@txtnation.com