They Give You Credit, But What About The Service

Released on: February 10, 2008, 11:27 pm

Press Release Author: Jeremy Zongker

Industry: Consumer Services

Press Release Summary: Responding to consumer complaints of poor customer service
from credit card companies, offers the first unbiased review of
customer service from the "Big 5." (You'll never guess which company is the worst.)

Press Release Body: Broken Arrow, Oklahoma, Feb 11,2008--Customer service operators
who can't speak English. Confusing pushbutton menus. "Longer than average hold
times" based on "unusual call volumes." If any of these sound familiar, you might
be among the growing chorus of dissatisfied credit card consumers.

When selecting a credit card, most consumers focus on the bottom line: cash-back
offers, discounts, payment options, and other financial factors. Normally, a credit
card company's customer service isn't taken into consideration by a potential
customer, until it's too late.

The website is the first to post a completely unbiased review of
customer service from the "Big Five" credit card companies: American Express, Bank
of America, Chase, Citibank, and Discover. CreditorWeb reporters did a
top-to-bottom analysis of each credit card company's customer service operations,
including helpfulness of websites, knowledge of agents, and overall helpfulness of

The "Credit Card Customer Service Roundup" is the first report of its kind, ranking
the Big 5 from best to worst, and saving consumers of hours of research, not to
mention costly customer service mistakes. This kind of useful, unbiased consumer
information is exactly why was created.

The website makes it possible for consumers to make better decisions
when applying for credit. The key is - it\'s all done in one place. Finding this
information on the web is hard, especially because many credit card affiliate sites
offer positive reviews for cards, in order to increase the amount of commission they
earn from credit card application being filled on their site.

By allowing consumers to make better informed decisions about their credit, the site can help consumers take better care of their financial health
on a long term basis. Each credit card opportunity available to consumers has its
own unique terms, including payment date, interest rate, and monthly payments.

Instead of wasting countless hours scouring the web for independent reviews, and
hoping that the information being offered is unbiased, takes a
different approach. This comprehensive site offers a complete, unbiased look at many
of the credit card opportunities available, making it easy to understand which are
worth pursuing and which are not, based on the level of customer service each
company offers.

The company behind the website is TRILITECH, LLC, a company that is
dedicated providing websites that offer visitors unbiased information for a large
range of financial matters. For more information, and for an unbiased credit card
customer service review, simply pay a visit to


Jeremy Zongker
Broken Arrow, OK 74011
United States.

Web Site:

Contact Details: Jeremy Zongker
Broken Arrow, OK 74011
United States.

  • Printer Friendly Format
  • Back to previous page...
  • Back to home page...
  • Submit your press releases...