Vicorp and Telesoft Technologies Partner to Speed Advanced VoiceXML Solutions to Market
Released on: March 17, 2008, 6:17 am
Press Release Author: Telesoft Technologies
Industry: Telecommunications
Press Release Summary: Telesoft Technologies, a leading provider of carrier-grade next generation IVR systems, today announces a partnership with Vicorp, a leading VoiceXML application service creation provider, to speed the next generation of automated self-service speech solutions to market.
Press Release Body: Blandford, England, 17 March 2008: Telesoft Technologies, a leading provider of carrier-grade next generation IVR systems, today announces a partnership with Vicorp, a leading VoiceXML application service creation provider, to speed the next generation of automated self-service speech solutions to market.
Vicorp's xMP products run seamlessly on Telesoft Technologies' VoiceXML compliant OKEFORD Media Platform. The xMP products have a graphical interface that enables simple drag-and-drop methodology to rapidly build a voice call flows. The tools allow the flow to be quickly defined, built and tested as well as allowing for creation and re-use of a library of routines.
\"Vicorp's xMP products allow the fast development and deployment of multi-tenanted carrier grade IVR services that our customers demand,\" commented Andy Evripides, Sales & Marketing Director, Telesoft Technologies. \"Time-to-market is key for operators to drive up average revenue per user and reduce customer churn\".
The OKEFORD Media Platform from Telesoft Technologies is a powerful Interactive Voice Response (IVR) system capable of handling the very high call volumes of telecom carriers and the largest call centers. Handling up to 3360 simultaneous user calls and 500,000 call attempts per hour the OKEFORD system has the highest size / performance ratio on the market today.
\"Telesoft Technologies' OKEFORD Media Platform, with its VoiceXML interface, provides a perfect next generation IVR platform,\" remarked Craig Ashmole, VP International Sales, Vicorp. \"It's flexibility to connect into both current TDM and next generation IP telephony networks allows both fixed and mobile operators to rapidly deploy the latest media-rich applications\".
The joint partnership will help both companies address the needs of telecom operators and the largest call centers who are quickly pushing ahead with a variety of automated value added services to differentiate and better serve their customers. Examples of services include: mobile top-up, automated bill payment, information points, and infotainment services such as news, stock price and weather.
About Telesoft Technologies: Telesoft Technologies (www.telesoft-technologies.com) is focused on providing reliable and cost-effective Telecommunications, Monitoring, Homeland Security and Intelligence solutions. Its products solve inter-working connectivity problems and provide applications valued by telecom operators and customers. More than 250 operators use Telesoft telephony products in fixed, 2G, 3G mobile and IP networks in over 100 countries.
About Vicorp: Vicorp (www.vicorp.com) is an established vendor of multi-media solutions to carrier and enterprise organizations. Its products change the way converged voice, video and data services are created, deployed and managed. Vicorps carrier-grade xMP platform is an end-to-end service creation and application delivery tool that helps organizations create and manage voice and data services rapidly and efficiently by using role-based tools to utilize media rich components, open standards and Web technologies. Vicorp provides lower cost of ownership and increased revenues to its customers by simplifying the creation and delivery of media-rich voice and data services.
For more information, please contact: Tim Daniels (Telesoft Technologies) Product Marketing Manager Tel: +44 1258 486 518 Email: tdaniels@telesoft-technologies.com
Craig Ashmole (Vicorp Group Plc) Vice President Alliances & New Markets Tel: +44 1753 660 500 Email: craig.ashmole@vicorp.com
Web Site: http://www.telesoft-technologies.com
Contact Details: For more information, please contact: Tim Daniels (Telesoft Technologies) Product Marketing Manager Tel: +44 1258 486 518 Email: tdaniels@telesoft-technologies.com
Craig Ashmole (Vicorp Group Plc) Vice President Alliances & New Markets Tel: +44 1753 660 500 Email: craig.ashmole@vicorp.com
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