Sky Awards LivePerson Online Business Partner Of The Year Accolade
Released
on: November 23, 2009, 10:18 am
Author:
Victoria Etaghene
Industry: Entertainment
LivePerson, Inc., a provider of online engagement solutions
that facilitate real-time assistance and expert advice, has announced
that it has been awarded the Online Business Partner of the Year award
by British Sky Broadcasting (BSKYB), operator of the United Kingdom's
largest digital pay television platform and fastest growing broadband
provider. The award was presented during BSkyB's annual SKY Awards
ceremony in November, at the Celtic Manor Resort in Wales.
A major annual event, BSkyB's Shine Sky Awards ceremony
recognises vendors and partners who have contributed to the company's continued
growth and success across its various sales channels. Over 2500 companies were
nominated across 12 different categories, with 50 being shortlisted to receive a
potential award. In order to be shortlisted for the Online Business Partner of the
Year Award, the partner must have delivered the strongest planning, sales, analysis,
optimisation and innovation for the company's online sales channel.
For Sky Online, LivePerson's intelligent, real-time
engagement solution proactively targets the right visitor with the right message at
the right time in order to maximize incremental sales opportunities. The LivePerson
solution is a key element of Sky’s conversion rate improvement and online sales
strategy.
"We are pleased to recognize the LivePerson team for surpassing online business
expectations in 2009," said John Orriss, Sky's Director of Customer Growth and
Sales. "The Liveperson programme is key to our efforts to continually optimise
customer journeys and online conversion as such this award is well deserved."
"It's an honour to be recognized by BSkyB as the partner who contributed most to
their online sales performance over the past year," said LivePerson CEO, Robert
LoCascio. "I am proud that we were able to deliver such dramatic results for
BSkyB's online sales channel and look forward to continued success with the
company's online initiatives in the future."
About LivePerson
LivePerson is a provider of online
engagement solutions that facilitate real-time assistance and expert advice.
Connecting businesses and experts with consumers seeking help on the Web,
LivePerson's hosted software platform creates more relevant, compelling and
personalized online experiences. Every month, LivePerson's intelligent platform
helps millions of people succeed online. More than 8,000 companies, including
EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to
maximize the impact of the online channel. LivePerson is headquartered in New York
City.
About Sky TV
Sky is the UK’s leading entertainment and communications company, operating the most
comprehensive multi-channel television service. Over 9.4 million homes - a third of
households across the UK and Ireland - enjoy the entertainment, movies, news and
sports channels. In delivering entertainment through the TV, PC and mobile,
customers have more control and flexibility over what, how and when they watch.
Almost 5.5 million customers now choose Sky+, Sky's digital video recorder, to
record and store their favourite programmes and 1.3 million enjoy the picture and
sound quality of Sky+HD, which offers 35 dedicated HD channels. Sky is also the UK's fastest growing
broadband and fixed-telephony provider with over 2.2 million customers taking Sky
Broadband and over 1.8 million customers taking Sky Talk.
Sky PR Contact:
Victoria Etaghene
Sky Consumer PR Executive
British Sky Broadcasting Ltd
Grant Way
Isleworth
Middlesex
TW7 5QD
0207 705 3000
packages.sky.com