Henley Business School Reveals HR Paying Lip Service To Coaching
on: May 07, 2010, 9:24 am
Henley Business School
Henley Business School has revealed the results of its
Corporate Learning Priorities survey which shows coaching remains high
up the list of development priorities for 2010. However, while 61% of
respondents said developing a coaching culture was one of their top 5
priorities, only 9% made it their 1st or 2nd priority.
Henley has suggested that this reflects an uncertainty about how to go about
creating a coaching culture and concern as to whether the senior team will support
the initiative. In addition, a quarter of respondents made 'developing leadership
coaching skills' their first or second priority.
Dr Patricia Bossons, Director of Coaching Services at Henley Business School, commented: "I am hearing from clients and
students alike that coaching has never been more important since it helps maintain
clarity and resourcefulness in people driving business recovery. The fact that so
many in the survey recognize the importance of coaching yet few appear to make it a
high priority may be because coaching is seen as a process, rather than a specific
'management development' area, such as strategic thinking or managing change. It is also still perceived
by many to be something that lies in the hands of HR, or external coaches, so
coaching skills development can easily be seen as someone else's responsibility."
She added: "Coaching can be the 'oil' that enables the rest of a management
development agenda deliver tangible outcomes and results. A senior strategic
leadership programme for example, is going to have much longer lasting impact, and a
much greater return on investment, if each individual is supported by an independent
coach as they go through their programme. Individuals recognize this, which is why
the statistics in the research show leadership coaching skills development as a high
Atkins Plc approached Henley Business School because it wanted to be able to have
more open, adult and constructive conversations with its top 100 managers and an
honest exchange of views about current performance and future potential. The senior
team felt that understanding exactly where their leaders saw their own futures and
articulating how the organisation saw those leaders developing was critical in
building a succession strategy that would deliver business goals.
The Dialogue Programme was created, which included a two-day workshop preceded by a
detailed process of data gathering and working to guidelines given by Henley. This
included career history to date, current aspirations, psychometric and 360-degree
feedback data. During the two-day workshop, there were self awareness raising and
skills development sessions facilitated by the tutor and two one-to-one sessions
with a personal coach. The coaching sessions were designed to help the individual
reflect in the moment about the issues being raised by the programme.
Brian Fitzgerald, HR Director Group Talent Management, commented: "For the
company, an in depth dialogue with top talent is now providing insights that didn't
previously exist on a consistent basis. This enhances knowledge of current
capabilities and aids succession planning aligned with the company's
Notes to editors:
The Henley Corporate Learning Priorities Survey 2010 can be downloaded from:
Henley's Academic contact, Dr Patricia Bossons, can be reached on 01491 571454.
About Henley Business School at the University of Reading
Henley Business School is one of Europe's largest full-service business schools and
offers a comprehensive range of management courses, from undergraduate business degrees to executive education. Its portfolio also
encompasses the world-ranked Henley MBA, Executive MBA and Flexible Learning MBA,
The Henley Doctor of Business Administration, PhD opportunities, and postgraduate
Masters courses in business. It is also one of the very few international business
schools to hold triple accredited status (AMBA, EQUIS, AACSB).
Henley Business School was formed from the merger of Henley Management College and
the Business School at the University of Reading.
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