npower Heath Through Warmth Scheme Reaches 2000th Milestone
Released on: July 01, 2010, 5:43 am
npower's Heath Through Warmth scheme has reached two
impressive milestones this month, seven years after its launch in
The scheme, which is managed locally by Leicester City Council in partnership with
NHS Leicester, hit two milestones within days of one another, receiving its 2,000th
referral and accessing £2 million of leverage to fund the heating and insulation
measures installed for vulnerable Leicester residents with cold and damp related
npowers Health Through Warmth scheme
aims to help vulnerable residents whose health is made worse by cold and damp living
conditions and they don’t have inadequate heating and insulation.
The scheme relies on community workers referring people to the scheme. Each referral
is assessed individually by the local Health Through Warmth co-ordinator and funding
is accessed from a variety of sources, including the unique npower Health Through
Warmth Crisis Fund, government grants and charitable funds to help pay for the
installation of appropriate heating and insulation measures.
Elaine Midwinter, Health Through Warmth scheme manager, commented: "We're thrilled
that Health Through Warmth has reached two such impressive milestones in Leicester.
I'd like to thank the team at Leicester City Council, as well as all our partners
and referrers who have helped to make Health Through Warmth such a success in the
area. It is thanks to their hard work that we are able to continue improving the
comfort and quality of life for vulnerable residents."
One Leicester resident who has recently been assisted by npower's Health Through
Warmth scheme is 65-year-old Yvonne Devereux.
Yvonne has osteoporosis and severe arthritis which is made worse by the cold.
Towards the end of 2009, Yvonne found her boiler was regularly breaking down and was
warned by her engineer that, unless it was replaced, it would stop working
completely, leaving her without heating and hot water during one of the coldest
winters on record.
As Yvonne did not have the means to fund a replacement boiler herself, she contacted
the Leicestershire and Rutland branch of the Soldiers, Sailors, Airmen and Families
Association, (SSAFA) Forces Help, as her late husband had served in the Navy. SSAFA
Forces Help quickly referred Yvonne to npower's Health Through Warmth scheme, which
arranged the installation of a brand new combi-boiler, funded by contributions from
the unique npower Health Through Warmth Crisis Fund and SSAFA Forces Help.
Yvonne commented: "I had never heard of Health Through Warmth before, but when I
was told that my boiler needed replacing, I got in contact with SSAFA Forces Help
who said that because of my arthritis and osteoporosis I was eligible for help from
"Within a week someone had come round to assess the work needed and just before the
really cold weather and snow set in, I had a new boiler installed. I'm thrilled Health Through Warmth
could help me and I dread to think what would have happened if I didn't have
heating during the snowy weather."
Leicester is one of 15 areas across England and Wales in which npower's Health
Through Warmth scheme operates. The scheme was set up in 2000 by npower, in partnership with National Energy Action (NEA) and the
NHS. More than 57,000 people have been referred to the scheme since 2000, which has
leveraged nearly £48 million to secure heating and insulation measures for vulnerable residents with cold
and damp related illnesses. More than £5 million has been accessed from the unique
npower Health Through Warmth Crisis Fund and £725,161 from charitable organisations.
For more information, visit www.healththroughwarmth.com
npower is one of the top energy suppliers to the UK business market, serving over
238,000 small to medium sized enterprise sites and around 17,000 industrial and
commercial customers, with over 100,000 sites
For media information, please call:
0121 713 3787
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