Europcar Discovers Travel Stress Giving Brits A Serious Case Of PHT
Released on: August 19, 2010, 10:46 am
Europcar has discovered in its latest survey that for over
half a million Brits*, their last trip to the airport was 'one of the
most stressful experiences of their lives'.
According to the new survey** 24%of Brits admitted to suffering PHT (Pre-Holiday
Tension) as their best-laid travel plans start to unravel. Nearly a million***
holidaymakers (2%) have actually missed their flight altogether due to one of the
causes of PHT, which include delayed or cancelled buses or trains (suffered by 16%
of Brits); booked taxis that are late or don't turn up (14%); anxiety about leaving
something behind (12%) and having to turn back mid-journey because they've
forgotten something (5%).
The survey also found that it was Londoners who appeared to be the worst sufferers
of Pre-Holiday Tension, with 31% reporting that their last airport trip was
With plenty of Brits still to jet off on their summer break, 11% said that they
expected their next trip to the airport, by train, bus or taxi, to be the worst part
of their trip and 2.4m**** holidaymakers (6%) admit that they are 'dreading it';
but the journey to the airport doesn't always have to be a stressful start to a
According to Catriona Kempston of Europcar, "A significant number of people suffer
a trying journey to the airport which is hardly the best start to a long awaited
holiday. We want to make the driving experience as easy as possible for our
customers and Airport Connect may also be a cheaper alternative to leaving a car at
the airport car park or taking a train or taxi. With Airport Connect Plus there is no need to
worry about prangs en route to the airport. Being involved in or worrying about an
accident on the way to the airport would definitely ruin your holiday."
The Europcar Airport Connect service offers an alternative to risking delayed or cancelled trains and taxis, as
well as providing free hire car delivery to the doorstep at a time
that suits them.
- ENDS -
Notes to editors:
* 1.2% of population (49.121m) = 589,425
** Opinium Research surveyed 2,004 UK adults between 21st and 22nd July 2010.
Results have been weighted to nationally representative criteria.
*** 1.9% of population = 933,299
**** 4.9% (which equates to the 6% who are planning a holiday) of population =
Europcar is the European leader in passenger car and light utility vehicle rentals.
The company serves business and leisure customers throughout Europe, Africa, the
Middle East, Latin America and Asia-Pacific. Excluding franchise operations, in 2009
Europcar signed 9.5 million rental contracts, with 7,000 employees and a fleet
exceeding 190,000 vehicles. In September 2008, Europcar and U.S. market leader
Enterprise Holdings joined forces in a strategic commercial alliance to form the
world's largest car hire network, with more than 1.2
million vehicles and 13,000 locations around the world. Europcar is owned by the
French investment company Eurazeo.
Europcar is the European market leader and is also leading in its environmental
approach to car rental. It opened its first "environmental agency" in Paris in
1999, and in 2008 it was the first company in Europe to have its "Environmental
Charter" - which formalizes its commitments in favor of sustainable development -
certified by Bureau Veritas.
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