Hays Survey Reveals Public Sector Job Cuts Will Damage Frontline Service Delivery
Released on: May 26, 2011, 6:07 am
Industry: Human Resources
According to new research published by Hays, the leading
recruiting expert, the public sector is facing a critical loss of
employees, with almost half (45%) of staff in the sector facing
redundancy or actively seeking work in the private sector.
Although the public sector is
faced with the need to make cuts, pay, career development and job security are all
seen to be better in the private sector, resulting in a severe skills loss, which
will impact on its ability to deliver frontline services effectively.
The Hays Public Sector Survey 2011 finds that some public sector employers are
struggling to recruit staff with the right skills to manage frontline services.
Since the Comprehensive Spending Review 18% of employers say it is harder to attract
skilled job candidates. Over 80% of employers say uncertainty around job security is
the primary factor stopping people looking for work in the sector, followed by
changes to benefits (51%) and scrutiny over pay (39%).
Furthermore, headcount reduction schemes and cuts may be draining the public sector
of its most vauable employees. 60% of employers and the same level of workers
believe voluntary redundancy and early retirement schemes are resulting in the loss
of the best talent. Over 60% of staff say they fear the sector will be unable to
attract the staff needed to manage the transformation and change ahead.
Andy Robling, public services director of
Hays, said: "With such a widespread exodus of staff, it is highly likely that
frontline services will be affected. Employers have to make cuts and drive cost
savings, but they are also faced with increased demand for many frontline services,
such as healthcare and education. The combination of pay scrutiny, fears around job
security and critical media headlines means a stigma has started to develop around
public sector careers. Many public sector workers are feeling demotivated, devalued
and stuck in less challenging careers. The public sector needs to act now to address
this before it is too late."
Asked what areas they would improve to help attract professional staff to the public
sector, employers and employees both reported pay and career development as the top
two factors. Almost 70% of employers agree they need to review what they have to
offer jobseekers so they are perceived more positively, with over a third (38%)
saying this is an urgent priority.
Andy Robling continued: "Employers in the public sector would do well to focus on
areas they can have an effect on, such as providing a clear career path and
training. The main reason people come to work in the public sector is the desire to
make a difference to society. Employers have to make sure they are showing how
important the roles are if they want to attract and motivate staff."
Hays plc, the leading global specialist recruitment group, is the market leader in
the UK and Australia, and one of the market leaders in Continental Europe.
As at 31 December 2010, the Group employed 7,086 staff operating from 257 offices in
30 countries across 17 specialisms. These specialisms encompass a wide range of
roles including learning and development jobs,
retail jobs and admin support jobs.
About the research:
The Hays Public Sector Survey 2011 is based on responses from 1039 public sector
workers and 603 employers in the UK during April 2011. The respondents comprised
management, frontline and back office staff, as well as hiring managers and line
managers, from across a wide range of public sector organisations.
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