Kuoni Scores Joint Top Place In The Recent Which? Survey
Released on: July 05, 2011, 11:05 am
Kuoni, the luxury travel company, has announced it scored
joint top place with a customer satisfaction score of 80% in the recent
Which? Top 20 Travel Companies survey.
Which?, the consumer organisation famous for its impartial product reviews and
ratings, surveyed nearly 10,000 people who travelled on holiday over the last two
years. Trailfinders also scored 80% in the overall rankings making it joint winners
Customers were asked to rate the holiday companies based on overall organisation,
customer service, value for money, accommodation and journey. These scores were then
used to calculate the travel company's overall score.
Joanna Edmunds, Kuoni UK MD said, "I am absolutely delighted that Which? readers
have voted Kuoni joint first place. Kuoni was liked for 'being reliable and having
excellent customer care'. When rating beach holidays specifically our score
increased to 84%, again top of the league. I am firmly of the view that it is this
willingness to go the extra mile for customers, which will have contributed to our
Kuoni was also voted the best UK travel brand in the TNS 'Most Trusted Travel
Brand' list and Kuoni was shortlisted for the Which? awards, in the Best Travel
Company category, which took place on 23rd June 2011.
The Which? Top Travel Companies survey and the results can be viewed on the Which?
Kuoni Travel LTD is ABTA and ATOL protected, giving customers financial protection
and ensuring they won't be stranded abroad. Customers are safe in the knowledge
that while they are abroad, Kuoni has professional ground agents and English
speaking guides to ensure they have an enjoyable stay.
Founded by Alfred Kuoni in 1906, Kuoni Travel has grown into not only the largest
travel company in Switzerland, but also one of the leading travel organisations in
Kuoni offers luxury holidays in a number of beautiful locations, with a host of Dubai holidays,
Mauritius holidays and St
Lucia holidays. The
company's Authentic Experiences enable travellers to do as the locals do or learn
from experts in their field.
Quality is an integral part of companies like Kuoni who are aiming at the luxury
market, however Kuoni has recently launched its 'smart' holidays - a collection of
three to four-star holidays that have been handpicked and designed to give customers
more holiday for their money.
For further media information, please contact:
Kuoni Travel Ltd
01306 744 173
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