Shoosmiths Appoints David Palmer as New Head of Access Legal
Released on: July 18, 2011, 10:57 am
Shoosmiths has announced it has appointed David Palmer has the
new head of its consumer legal services operation Access Legal. David
has been appointed to drive Access Legal forward after a successful
first 18 months.
David will be taking over from the current head of consumer services, Judith
Dorkins, who has worked for Shoosmiths for 20 years, and spent months helping to
develop and launch Access Legal.
Judith Dorkins, who is retiring to pursue other interests, commented on David taking
over from her: "David is an experienced business leader who had developed success
across a wide range of sectors and for some of the most challenging and innovative
"He has just the skills we were looking for to take Access Legal to the next level
in the journey to become a leading and trusted provider of high quality legal
services to consumers."
David Palmer, new head of consumer services, Access Legal, commented: "This is a wonderful challenge at what
is an exciting time for the consumer legal services market. To be the leading player
as we intend in this brave new world we must offer legal expertise coupled with
traditional service values, delivered in a modern way that deploys the best
practices from other fast-moving consumer sectors. I'm looking forward to making
Before moving to Access Legal, David has enjoyed a wide ranging career, including
roles such as director of the UK personal cards business of Citigroup, international
marketing head for US private equity and investment banking group Robert W Baird,
and head of personal customer marketing for Royal Bank of Scotland's card division.
Access Legal was first launched in February 2010, and marked its first year
anniversary at the start of 2011 with an impressive set of launch-year statistics.
It recorded a 178% increase in direct enquiries, saw web enquiries up more than
100%, staff referrals and member claims climbed from 1% to 11% and it experienced 25
times more enquiries through recommendations.
About Access Legal:
From helping customers buy a new house to settling a legal dispute or claiming
compensation for an injury that wasn't their fault – Access Legal have it all
covered. Whatever legal obstacles life throws in a customer's way, Access Legal
from Shoosmiths can help them tackle them.
It has specialists in everything from selling homes to employment rights, motoring
law to personal injury solicitors and
making a personal injury claim.
Access Legal will protect assets, uphold consumer rights, provide conveyancing services, guide
customers through a coroner's inquest; even advise them if they want to make a
PR & Communications Manager
Back to previous page
Submit your press release