MP Visits Local Pensioner Helped By npower Warmth Scheme
Released on: August 30, 2011, 5:45 pm
Chi Onwurah, MP for Newcastle Central, has visited a local
pensioner to see first-hand the difference made by npower's Health
Through Warmth scheme.
Seventy-eight-year-old Don Grant and his wife Anne were left without heating when
their boiler broke down recently. Don has chronic obstructive pulmonary disease
(COPD) and Anne, his wife, has limited mobility due to a recent operation on her
spine. When their 20+ year-old boiler started to leak they were left without
heating and found the cold made their health conditions much worse.
Unsure where to turn to for help, Don spoke to a local Warm Zone benefit advisor,
who referred the couple to npower Heath
Through Warmth in Newcastle. The scheme aims to help residents whose health is made
worse by cold and damp living conditions, and they don’t have adequate heating and
insulation in their homes.
Realising the urgency of the couple's circumstances, the local Health Through
Warmth co-ordinator immediately arranged for a new boiler installation. Don had served in the armed forces, so SSAFA Forces Help was able to contribute
towards the cost of the work and the remaining balance was paid by the unique npower
Health through Warmth Crisis Fund.
Chi Onwurah MP was joined by Elaine Midwinter, npower Health Through Warmth scheme
manager; Julie Jaglowski, customer services director, for npower; Jill Delf,
operations manager at Newcastle Warm Zone cic and Bronwen Banner, benefits advisor
at Newcastle Warm Zone cic.
Chi Onwurah MP commented: "npower Health through Warmth is a fantastic scheme that
demonstrates how successful partnership working can be in helping local residents
here in Newcastle. Since the scheme launched it has done an invaluable job
supporting vulnerable members of our community and I’d urge anyone who has a cold or
damp related illness to get in touch with the local Health Through Warmth
co-ordinator to see if they are eligible for help."
Don explained: "We couldn’t be more thankful for how npower Health through Warmth
has helped us. The work was done very quickly and efficiently, meaning we were soon
warm and comfortable in our home once again."
Newcastle is one of 15 areas across England and Wales in which npower's Health
through Warmth scheme operates. Managed locally by Newcastle Warm Zone cic in
partnership with Newcastle City Council and Newcastle and North Tyneside Community
Health, more than 18,400 residents have been referred to the scheme since it began
in 2003. The scheme also launched in North Tyneside in October 2010, and has
received over 3,700 referrals to date.
Each npower Health through Warmth referral is assessed on an individual basis and
funding can be accessed from a variety of sources, including the unique npower
Health through Warmth Crisis Fund, government grants and charitable funds.
Elaine Midwinter, npower Health through Warmth scheme manager, added: "Like Mr and
Mrs Grant, there are many residents in Newcastle whose health is made worse by cold
and damp living conditions.
"npower's Health Through Warmth scheme operates all year round, so even though the
summer months are here, we would encourage people to get in touch to find out if
they could be eligible to receive help from the scheme."
- ENDS -
npower is one of the UK's largest electricity suppliers and has 6.6 million
customer accounts across the UK.
npower has been awarded platinum status in Business in the Community's CR Index and
is one of twenty-nine companies to have achieved the CommunityMark since its launch.
All CommunityMark achievers have been recognised for demonstrating excellence in
their holistic and strategic approach to community investment.
npower is one of the top also supplies business gas to the UK business market,
serving over 238,000 small to medium sized enterprise sites and around 17,000
industrial and commercial customers.
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