Auto Windscreens Ė Moving With The Times!
Released on: March 09, 2012, 2:20 am
Auto Windscreens is driving forward its strategy to increase
marketshare and expand its business. With growing technical and
management teams across the UK, it’s embracing the latest technology to
enhance the customer experience.
The company, which marked the first anniversary of its acquisition by Markerstudy
Group on 28th February 2012, has won an enviable number of fleet and insurance
contracts in the past 12 months including giants Admiral, Hastings Direct and
Pendragon Contracts. It has also been an award-winning year for the business, since
its call centre team was ranked second in the UK at the Top 50 Call Centres for
Customer Service programme, as well as being named ‘Best Newcomer’ and ‘Best Service
Responding to the rising demand for its services it has introduced a regional sales
team to support its national force, recruited additional technicians across the
country, and boosted employee numbers in the call centre at Chesterfield HQ.
Managing Director, Nigel Davies, said: “We’re operating in a competitive industry
but we’ve delivered on every level. I’m extremely proud of the position we occupy in
Auto Windscreens is also planning to unveil its new-look vans this spring, to
feature a smart new livery and QR codes, enabling ‘scan and book’ for glass replacement or
Nigel added: “We’re a forward-thinking company, from capturing essential customer
feedback on every job completed, through to the development of QR codes and
improvements in smart phone capabilities. We welcome technological advancements and
will continue to move with the times to make life easier for our clients. Here's to
another great year for Auto Windscreens!"
The past year has also seen new fitting centres opening in the South East, the East
Midlands, Bedfordshire and Wales. For more information about Auto Windscreens, call
0800 999 5000 or visit www.autowindscreens.co.uk.
Notes to Editors:
About Auto Windscreens
Auto Windscreens is owned by Trifords Limited, part of the Markerstudy Group. It is
a leading automotive glazing company, serving customers throughout the UK and across
all sectors from managed fleet to insurance. With a nationwide network of fitting
centres and backed by a fleet of mobile service units, Auto Windscreens is an expert
in protection of your windscreen, windscreen chip repair and automotive glass replacement, including rear window replacement.
The company head office and dedicated contact centre is based in Chesterfield.
For further information on Auto Windscreens, contact:
Marketing & PR Executive,
T: 0844 854 8713