City Beat News has proudly awarded The Next Idea for Excellence in Customer Service

Lapeer, Michigan, 2017-Dec-19 — /EPR Network/ — The Next Idea is delighted to announce that it has been awarded by City Beat News (CBN) for the company’s excellence in customer service.

Launching their business over fifteen years, The Next Idea has made a mark for superior restaurant consulting, management and franchise services with excellent customer support it consistently provides as reported by CBN.

“At The Next Idea, we are very proud to have City Beat News join in the goal of researching, recognizing and promoting excellent customer services. We take pride and delight in receiving such an impressive accolade by CBN which endorses our client centric approach,” says Robert Ancill, CEO and Founder of The Next Idea Group.

Robert again sheds light on the dedication of his team in terms of providing second-to-none consultation to their clients. “In fact, every member of our team is not only an experienced and qualified restaurant consultant, but he/she also have the know-how to work with clients at all levels, from dishwasher to CEO and owner. While working as professional restaurant consultants, our team love their and strive hard to offer better and more advanced services.”

This Award is the 3rd Award for The Next Idea in 2017

Other Awards include:

Best End-to-End Hospitality Business Consultancy (Travel Hospitality Awards) 2017


Most Innovative Hospitality Consultancy Group  (USA Today Corporate) 2018

To find out how The Next Idea can help you, please visit their website and/or contact and/or +1 818 887 7714.

About City Beat News

City Beat News is committed to throwing light on the professional businesses and individuals offering brilliant customer service. The company highlights the names of the successful customer service providers on its official website by furnishing with an unbiased report about customer satisfaction on a yearly basis. The award winners can be tracked by ensuring the highest ratings given to them. To be precise, by exploring their websites, one can verify whether a company has been given a 4-star and 5-star rating by CBN.

CBN also furnishes the companies with the tools that are instrumental in keeping tab of and improving the customer satisfaction ratings. City Beat News is located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to

About The Next Idea

The Award Winning Next Idea is an international Restaurant & Hospitality Concept development and management agency. We are based in Los Angeles and have offices in Bahrain and India, along with representation in Africa and Europe. We work across the world, specializing in concept creation, development and management everything from research, strategy, brand and product development, franchising, through to design, execution, systems and operations, and communication.

Presently The Next Idea has concept development and management projects in: USA, Dubai & Abu Dhabi (UAE), Kuwait, Australia, Philippines, Pakistan, Tanzania, Thailand, Saudi Arabia, Bahrain, Taiwan, Lebanon, Afghanistan, Nigeria, Mexico, China, Qatar, Oman, UK, Bangladesh, and India.

We are highly specialist and stay close to our expertise in hotels, food service operations, restaurants, cafes, leisure and entertainment.

We differentiate ourselves from our competitors by always beginning with the end user The Customer Experience, The Employee Training Experience, and the Brand Experience are given the upmost priority when we approach a project. We have opened and managed over 750 restaurants across the US, Middle East, Asia and Europe, and developed 84 concepts.

The TNI team has consulted with some of the world¹s most eminent Chefs, and upscale restaurant groups, in addition to working with clients in: entertainment, casual dining, fast casual dining, resorts, theme parks and travel. In each project we have been involved in all areas of the business, and have delivered programs and plans that have targeted the elevation of concept positioning, product and menu, operating standards, infrastructure, and overall quality. Our larger clients include or have included: Royal Caribbean (USA), Protein House (USA), Eggslut (USA), Steak N Shake (US), Pizza Metro Pizza (In), Gustos (In), Al Saud Family (KSA), Marias Italian Kitchen (USA), Pizzaro (UAE), Caliburger (China & Int.), Hollywood Burger (UAE/Arg), Skynny Kitchen (US), House of Fraser (UK), Albert Roux (UK), Chilis (Qt), Johnny Rockets (Qt), Safeway (UK), Virgin Trains, (UK), Panera Bread (US), Hyatt Hotels (US), Fairmont Hotels (US), Starbucks (UK & US),W Hotel (USA),  Tacos Don Manolito (Mx), DeAndas (USA), Ritz Carlton (US), SEGA Entertainment (US), Sushiitto (US), Caesars Palace (US), Saks 5th Avenue (US), Macaroni Grill (Qt), HMS Host (US), amongst a very broad range of smaller yet very dynamic restaurant and hotel groups.

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