Auto Windscreens and Hastings Direct make a winning team
Released on: February 08, 2012, 9:29 am
Auto Windscreens has emerged victorious in the battle to win a
place on the supplier panel for Hastings Direct, one of the UK’s
fastest growing insurance retailers.
Auto Windscreens is a leading automotive glazing and windscreen repair company, serving
customers throughout the UK. It has a nationwide network of fitting centres,
provides a 24 hour call out service through its mobile units, and is an expert in
windscreen repair and glass replacement. Hastings Direct is a division of Hastings
Insurance Services Limited, a UK company providing car, home, bike and van insurance
and a wide range of additional products and services.
The two companies make a formidable team. Auto Windscreens’ call centre was ranked
second in the UK at the Top 50 Call Centres for Customer Service awards and the
business is fast becoming known in the industry for its relentless focus on total
Hasting Direct grew by 30% in 2011, trebling its profits and ending the year being
named Personal Lines Broker of the Year. From 1 February, Auto Windscreens will look
after 50% of the glass claims received from Hastings Direct car and van
Glyn Makin, Head of Supplier Relations, Hastings Direct, said: “In the last twelve
months a customer took out a policy with Hastings every 41 seconds. With such
tremendous growth, we need partners like Auto Windscreens, who are not only going
to be able to support us as we rapidly expand but share our commitment to excellent
Joy Cooper, Sales Director at Auto Windscreens, comments: “We are delighted to be
joining forces with Hastings Direct, to be able to offer their customers the fast
reliable service that has come to be expected of us.”
For more information about Auto Windscreens, call 0800 999 5000 or visit
www.autowindscreens.co.uk and for more information about Hastings Direct visit
Notes to Editors:
About Auto Windscreens
Auto Windscreens is owned by Trifords Limited, part of the Markerstudy Group. It is a leading automotive glazing company, serving customers by helping to book windscreen repair, throughout the UK and across all sectors from managed fleet to insurance. With a nationwide network of fitting centres and backed by a fleet of mobile service units, Auto Windscreens is an expert in windscreen repairs uk and automotive glass replacement, happy to advise with a windscreen replacement quote amongst many other services. The company head office and dedicated contact centre is based in Chesterfield.
Hastings is one of the UK’s fastest growing insurance brokers employing over 1,100
people. We are a multi-award winning company which has built our business by
championing the consumer and helping to hold down the cost of quality insurance. A
customer takes out a policy every 41 seconds.
We offer car, motorcycle, van, household and pet insurance direct to the public and
through our growing affinity partnerships with many UK and global leading brands.
We employ the very latest anti fraud technology to protect our customers and have
driven a seven-fold increase in the amount of fraud detected since February 2009.
Hastings Direct is the trading name of Hastings Insurance Services Limited.
The company’s brands are Renew, Insure, Likewise, Hastings Direct and Hastings Local.
We are a multi award winning company:
2011 Personal Lines Broker of the Year – Insurance Times Awards
2011 CIPR Pride Award – Gold Winner for Best Internal Magazine
2011 Insurance Fraud Awards – Combating Fraud Broking Initiative of the Year
2012 Best Company – One to Watch
For further information about Auto Windscreens, contact:
Marketing & PR Executive
T: 0844 854 8713
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