Leading Payday Loan Company Implements New And Improved Induction Plan
Released on: February 3, 2012, 10:06 am
Payday Express, a UK provider of payday loans online, has announced the implementation of a new and
improved staff induction plan.
The move was made to ensure that staff training and development remains high on the
agenda for Payday Express, a business that prides itself on understanding the value
of ensuring all staff are equipped with the knowledge and skills they need to
effectively and efficiently carry out their roles.
Richard Turner, HR adviser at Payday Express, said: “Payday Express is passionate
about learning and development and makes every effort to ensure that this starts
from the moment a new recruit joins the organisation.”
The induction, which marks the start of a training programme, involves being
introduced to the company, its mission statement and its principles, before being
given extensive training on anti-money laundering, data protection, customer
service, learning styles and other key skills and knowledge areas.
After a revamp of the process by operations manager Sarah Carroll and group trainer
Emma Furlong, the induction is now much more interactive and people-focussed – a
change that has been introduced to ensure all new starters feel part of the team
straight away. While the old induction programme involved open discussions, the new
one takes interaction to a new level by incorporating group break-out tasks and
quizzes designed to ensure that information has been taken in and understood.
The process also involves interaction between experienced team leaders and new
starters, after which each group of new employees must deliver a presentation on
what they understand about the different roles and teams within the company to be.
Sarah Carroll of Payday Express said: “Getting the new starters to engage with
tenured staff is very effective as it means they’re not passively absorbing
information and instead are actively participating in their own learning.
“So far this has proved to be a successful addition to our induction programme,” she
Group trainer at the payday loan company, Emma Furlong, said: “The induction is beneficial as it provides a great
platform for new starters to integrate into the company, and gives them knowledge
and insight into company values and functions to foster the right mindset for their
role and future career.”
About Payday Express:
Payday Express is one of the UK’s leading payday advance loans specialists, offering
an online service to help employed people across the country get access to emergency payday loans. The company is committed to responsible lending and provides
customers with a discreet and reliable service that will cover their short-term
For further information contact:
Telephone: 0800 652 4661
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