Interactive Kiosk Market Opportunities and Challenges

Northbrook, USA, 2020-Feb-11 — /EPR Network/ —

The interactive kiosk market is expected to grow from USD 26.2 billion in 2020 to USD 32.8 billion by 2025, at a CAGR of 4.6%. The growth is driven by factors such as enhanced shopping experience for customers, lower investment costs than traditional outlets, enhanced applications other than conventional ones, and innovations in touch screen display and glass technology.

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The integration of intelligent personal assistant and knowledge navigator technology will create opportunities for the interactive kiosk market. Some of the major players operating in the interactive kiosk market are KIOSK Information Systems (US), Olea Kiosks Inc. (US), Frank Mayer and Associates, Inc. (US), Source Technologies (US), NCR Corporation (US), Diebold Nixdorf (US), Embross (Canada), Meridian Kiosks (US), REDYREF Interactive Kiosks (US), lilitab, LLC (US), KAL (UK), Acante Solutions Limited (UK), SlabbKiosks (US), Advantech Co., Ltd. (Taiwan), Intuiface (France), ZIVELO (US), Aila Technologies, Inc. (US), ADVANCED KIOSKS (US), DynaTouch (US), and Peerless-AV (UK).

KIOSK Information Systems (US) ranked first in the interactive kiosk market in 2019. The portfolio of the company includes solutions for the verticals dealing through self-service platforms, ranging from the mainstream applications in retail, human resource (HR), healthcare, gaming, and financial services to highly custom multi-function banking, vending, smart locker, and border security solutions. The company focuses on collaborations and partnerships to expand its presence globally. For Instance, in February 2019, Zenig, a healthcare solutions provider, partnered with KIOSK Information Systems to provide an easy to use, turn-key self-service offering for hospitals, outpatient centers, and physician practices.

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Olea Kiosks (US) held the second position in the interactive kiosk market in 2019. The company deployed more than 10,000 kiosks for more than 15 industries, such as entertainment, healthcare, ticketing and payments, retail, hospitality, and wayfinding. It is known for its technologically advanced and custom-designed kiosks, with high standards used in-house manufacturing and services. In October 2019, the company developed the Franklin Bill Pay kiosk as the newest addition to its self-service line-up.  This secure and versatile kiosk is built to handle payments of any kind, anywhere.

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