Market Forecast, Size and Share for Hosted PBX Market

Northbrook, IL, USA, 2020-Mar-24 —

The research methodology used to estimate and forecast the hosted PBX market size begins with the collection and analysis of data on key vendor revenues through secondary sources, including annual reports and press releases, investor presentations of companies; conferences and associations (International Conference and Business Expo on Wireless, Telecommunication & IoT [Wireless 2018], UC EXPO 2018, European VoIP Summit 2017, IIT RTC Conference and Expo, Mobile World Congress [MWC] 2018), technology journals, and certified publications; and articles from recognized authors, directories, and databases.

The Hosted PBX market spending across all regions along with the geographic split in various verticals was considered to arrive at the overall market size. After arriving at the overall market size, the total market was split into several segments and subsegments, which were then verified through primary research by conducting extensive interviews with key people, such as Chief Executive Officers (CEOs), Vice Presidents (VPs), directors, and executives.

Protocol management services segment is expected to grow at the highest CAGR in the hosted PBX market during the forecast period

Protocol management services enable the secure management of protocols, involved in hosted PBX or IP telephony systems, to provide reliable IP communication. The protocol management service is instrumental in managing the IP communication protocol with tunneling capability, and offering communication from IP-enabled phones to traditional phones with rich voice quality. Furthermore, this service evaluates various factors, such as jitter, latency, and delay, and guarantees that definite resource levels are allocated to the voice traffic.

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Virtual deployment and setup segment is expected to hold the largest market size in the hosted PBX market during the forecast period.

The virtual deployment and setup service deploys hosted PBX-based IP telephony via the internet, and the PBX software is hosted and managed by third-party service providers or cloud providers. Virtual deployment and setup, including IP phone provisioning, is the basic and most important aspect of implementing hosted PBX and IP telephony systems. This service helps enterprises in the deployment and set up of complete hosted PBX and IP telephony systems in a cost-effective manner. It acts as a one-stop shop for hassle-free deployments, with minimum downtime, TCO, OPEX, and CAPEX.

The hosted PBX market is segmented on the basis of components (solution and services), verticals, organization size, and regions. The market is gaining traction, as hosted PBX is instrumental in offering a reliable and appropriate choice for enterprises that are demanding for a centralized and reliable phone system, without the hassles of onsite setup and maintenance costs. Hosted PBX solutions and associated services actively provide cost-free telephony features, thereby empowering enterprises to save on their CAPEX and OPEX.

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