OpenTelemed Launches “Care Without Addresses” Initiative to Bring Telehealth to Homeless and Unhoused Populations

New program partners with shelters and outreach organizations to deliver critical medical and behavioral healthcare through secure, accessible technology

Kalispell, Montana, 2026-01-30 — /EPR Network/ —  OpenTelemed Services LLC, a leader in accessible telehealth solutions, today announced the launch of its **“Care Without Addresses”** initiative, a dedicated program designed to provide consistent, dignified healthcare to homeless and unhoused individuals. By deploying telehealth technology directly within shelters, day centers, and mobile outreach programs, OpenTelemed aims to dismantle the critical barriers—such as lack of transportation, identification, and stable communication—that prevent this vulnerable population from receiving essential care.

The initiative formalizes partnerships with homeless service organizations, Federally Qualified Health Centers (FQHCs), and street outreach teams. These partners are equipped with secure, simplified telehealth kiosks and tablets, enabling staff to connect individuals directly to OpenTelemed’s network of licensed medical, mental health, and addiction medicine professionals.

“Healthcare should not require a home address,”** said the leadership team at OpenTelemed. **”Our ‘Care Without Addresses’ initiative meets people where they are, within the community spaces they already trust. By integrating telehealth into the fabric of outreach and shelter services, we can treat infections before they become emergencies, manage chronic conditions like diabetes and hypertension, and provide critical mental health support—all while helping individuals navigate their path to stability.”

How the Program Works:
1. Technology in Trusted Spaces: Telehealth stations are installed in partner shelters and service centers. Outreach workers carry secure tablets to engage individuals on the street or in encampments.
2. Trauma-Informed, Specialized Care:** Patients are connected to clinicians trained in trauma-informed care, substance use disorders, wound care, and psychiatry.
3. Simplified Access: A streamlined intake process removes traditional barriers; no ID or permanent address is required to receive care.
4. Wraparound Support: The model integrates with case management to connect patients with prescriptions (via partner pharmacies), social services, and future follow-up care, creating a continuum of support.

Addressing a Critical Need:
Individuals experiencing homelessness face disproportionately high rates of chronic illness, mental health conditions, and acute infections, yet they are among the least likely to access traditional clinic-based care. Emergency departments often become their only point of contact with the healthcare system, leading to worse outcomes and higher costs.

“This partnership with OpenTelemed fundamentally changes our ability to care for our guests,” said a spokesperson for a partnering shelter. “Now, with a private space and a tablet, we can get someone in front of a doctor or counselor in minutes. It’s a game-changer for providing compassionate, immediate care.”

Program Goals & Measurable Impact:
The “Care Without Addresses” initiative aims to:
Reduce unnecessary emergency department visits for treatable conditions.
Improve management of chronic diseases and mental health.
Increase engagement and continuity of care for a transient population.
Provide partners with data and insights to support advocacy and funding efforts.

OpenTelemed is actively seeking additional partnerships with homeless service agencies, public health departments, and Medicaid managed care organizations to expand the initiative nationally.

 

Media Contact:
OpenTelemed Services LLC
Media Relations
info@opentelemed.com
(833) 948-2009
www.opentelemed.services